Leyendo esta crítica, me parece muy injusto y poco realista. La casa está equipada con todas las comodidades, como se describe en el anuncio en Airbnb.
I switch my reply in English in order to avoid misunderstandings.
We provided you with all the services agreed (including the water of course). We had just a problem regarding the available water in the villa - also due to your inattention (for the future, please be more careful in using the toilet and check that the water is closed after the use).
In any case, we provided you with the all water you needed and in due time. Regarding the Wi-Fi, as already explained, it was not included in your fare, anyway we provided it for free and it was perfectly functioning (except for one day, due to technical connection problems).
All above mentioned, I hope that you will understand that it is not nice to criticize your host without any "real" reason and you will appreciate your host's efforts to make your holiday relaxing and happy.