We'd like to respond by clarifiying that this review is unfortunately fairly inaccurate and misleading. We take pride in offering our home to guests via Airbnb, and have many 5 star ratings over the past year from happy guests. The house is always cleaned entirely before guests arrive. It had been vacummed, and each room, kitchen and bathrooms completely cleaned. As it is spring, cobwebs can form overnight, the kitchen was clean, however the oven does need a professional clean.
Paul, as arranged, popped in the Friday afternoon to check in with Locky and co and ensure everything was okay and they were happy. As you'll see from previous reviews, he goes out of his way to ensure guests enjoy their stay and said if you have any issues, please don't hesitate to call me. ...We never heard anything from them until this review appeared. Paul and Lara are both very approachable and easily contactable and would have been happy to subsidise the cost or call in a cleaner for the issue they had. .... Having said this, we are responding to this concern by hiring a professional cleaning company to give the house a large spring clean, tomorrow. We look forward to having new guests stay and by nature, Paul is always making improvements and updates on the house, decor and gardens as he is a very creative and proactive builder/landscape designer. As I write this, Dad is replacing the fly-wire on the front door.... we are always striving to make things even (Website hidden by Airbnb) for future guests, we look forward to sharing an amazing and stunningly bright and shiny home! :)