Entire home/apt
10 Guests
3 Bedrooms
5 Beds

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$185
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About This Listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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The Space
Property type: House
Bedrooms: 3
Bathrooms: 2
Beds: 5
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: $50 / night after the first guest
Cleaning Fee: $150
Security Deposit: $500
Weekly Price: $1300 /week
Monthly Price: $5500 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
2 nights minimum stay
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99 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
From Kansas City, MO · June 2015

From Lake Elsinore, CA · June 2015

From Seattle, WA · June 2015

From Harvey, IL · June 2015

From Seattle, WA · May 2015
Robert
Response from Robert:

Hi Jeffrey,
We are disappointed to hear you did not have a great experience at Villa Victoria. We have to say you are alone in the minority. I will address some of your concerns and feedback here. First and foremost, please look at our reviews that have been exemplary for 99% of the guests. The listing is correct in that the home does easily and comfortably accommodate 10 people -1 king bed, 2 queens and 2 double height queen air mattresses. We’ve have many 10 tops stay at the home. We have a seamless check-in checkout procedure. Guests have commented it’s one of the easiest they’ve encountered. We have a full-time pest control company that routinely sprays the house and guarantees us a bug free environment. We found old food on the floor in one of the bedrooms between the bed and the nightstand after your group’s stay. We’re not sticklers on the cleanliness of our guests as we have a cleaner come in between each stay. I assume we can attribute any odors or bugs to this food that was left from the bachelor party. As I write this, we have a return guest at Villa Victoria. She read your review before arrival and expressed concern. Once she arrived, she messaged us “the place is as Zen and relaxing as I remember”. Our main goal is to ensure all guests enjoy their stay and want to return. We hope that you would like to return on a clean slate in the future.

May 2015

From Chicago, IL · May 2015
Robert
Response from Robert:

Hi Chase,
We're very sorry to hear that you found some things did not work for you. We keep our House Rules/Instructions section updated regularly so guests can reference it as well as reach out to us directly. We did respond promptly to one of your guests about how to work the restaurant stove/oven which apparently needed to be reignited. (common when not used regularly and instructions listed) We also notified her of the deadbolt situation so it wouldn't cause you any problems. We do hope to have you stay again. We want to ensure each of our guests has a great experience. Safe travels.

May 2015

From Perth Amboy, NJ · May 2015

This host has 20 reviews for other properties.

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About the Host, Robert

Robert
Los Angeles, California, United States
Member since October 2012
Response rate: 100% (last 10 contacts)
Response time: within an hour

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