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Amazing view in the centre of Lagos

Entire home/apt
5 Guests
2 Bedrooms
4 Beds

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$77
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Per Month
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About this listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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The Space
Property type: Apartment
Accommodates: 5
Bedrooms: 2
Bathrooms: 1
Beds: 4
Check In: 3:00 PM
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: $14 / night after 3 guests
Cleaning Fee: $26
Security Deposit: $104
Cancellation: Moderate

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
3 nights minimum stay
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52 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
July 2015

June 2015

June 2015

May 2015
Joana
Response from Joana:

Hi Faisal,

Thank you very much for your review!
I usually take well bad reviews and try to improve our work with them. But in you case is just ridiculous. And I do have the messages to prove it!

First you sent me a message saying: I will be there tomorrow at 7.45pm.
«Hello,
We should arrive around 7:45 pm»

By this time, I was thinking about not accepting your booking.
I knew we had engineers visiting. But you sounded like you NEEDED HELP, needed a place to stay. So I sent this, a bit later on the same day of your message:
«Hi Faisal,
Sorry for my late reply.
I was wanting to check with our engineers and I got a confirmation now - they're going to replace the boiler tomorrow morning.
It is supposed to last the whole morning, starting around 10am.
I will leave it to you to see if you still want to book with us or find alternative accommodation.
Very best
joana»

At this point I do not understand how you could not be aware of the AM visit of servicemen. We are all speaking in english here, yeah?
You replied:
«Hi Joana,
It's fine, you can book the appt.
cNA you send me your full address and directions from the train station please?
Thanks
Faisal»

YOU AGREED!!

I then sent you the contact of the person you would meet and that would help you in case there were any problems.
I know and trust my team.
I do not know nor trust you.

You then sent us a message at 1am demanding a technician to go check the boiler. It was explained to you, at 1am, how the new boiler works. Yes, you did spent one evening without hot water, because YOU MANAGED TO USE 80 LITERS of hot water. This was explained to you by message.

You were rude and arrogant.
My business and my team do not need people like you.

All the best,
Joana

May 2015

May 2015

May 2015

April 2015

This host has 47 reviews for other properties.

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About the Host, Joana

Joana
Macau
Member since October 2012
Response rate: 100% (last 10 contacts)
Response time: within a few hours

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