Aurora & Manuel

Marvelous room near to The Alhambra

Private room
3 Guests
2 Beds
$22
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

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Marvelous room near to The Alhambra

The Space
Property type: House
Accommodates: 3
Bedrooms: 1
Bathrooms: 1
Beds: 2
Check In: 2:00 PM
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: $18 / night after the first guest
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
Marvelous room near to The Alhambra
Verified Photo

143 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

April 2015

April 2015

April 2015

April 2015

April 2015
Aurora & Manuel
Response from Aurora & Manuel:

Hello alisson i am sad reading your review, but i don't think the same, It wasn't a nice experience hosting Allison, we spoke with her arranging her arrival time at 14:00 and as we had a doctor apoinment we left the keys at the restaurant downstairs, we told her that she can check in at 14:00 as were other guests cheking out that morning. At 10:00 in the morning the guy of the restaurant was calling me really upset because she was in there saying that the keys must be there, she didn't hear anything that we have said.
Then i (email hidden) after apologize with the owner and i saw her and she didn't say anything and she went to the house.
And then when i came back home after a long day of work i realiced thats she had left.
Sorry but i think thats it was a comunication problem.take care

April 2015

March 2015
Aurora & Manuel
Response from Aurora & Manuel:

Hello dirk as you can see in our profile we have more than 600 reviews and we are always happy to host people. I wasn't pissed off, the thing was that you made a booking for another person at the afternoon, as you can see in your ads your check in is at 14:00 so you must ask before book, we spoke and we arrange the check in at 20:00 then your friend didn't get home until 21:15 , i was late in muy job,
We are in spring and is going around 30 degrees, and about keeping his stuff after the check out as you can see in so many of our reviews we do it when is in our hand, He came starting the semana santa and we were verybusy the next day.
So if you Want to come to granada let us know and you will see how we enjoy hosting people.

March 2015

This host has 510 reviews for other properties.

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About the Host, Aurora & Manuel

Aurora & Manuel
Granada, Andalucía, Spain
Member since September 2012
Response rate: 100% (past 30 days)
Response time: within an hour

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