Elizabeth

Stylish Apartment Cheltenham (4)

Entire home/apt
6 Guests
2 Bedrooms
2 Beds
$210
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

This contemporary second floor apartment with two double bedrooms is situated in a side street just off the main Promenade, and includes a parking space in a gated, secure private car park.

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Living Area

Living Area


The Space
Property type: Apartment
Bedrooms: 2
Bathrooms: 2
Beds: 2
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Security Deposit: $389
Weekly Price: $1128 /week
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
Open Plan Living and Dining Area

Open Plan Living and Dining Area

21 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

March 2015

February 2015
Elizabeth
Response from Elizabeth:

I have to say that being called a liar is reprehensible and I am very cross about this more than anything. My staff and I did everything to accommodate the guests and we informed not to visit on the Friday as they were out or on Saturday morning as they wanted to sleep in. The hostess said that £20 for a cleaning fee would be acceptable and this perplexed me as we were more than happy to go straight down on Friday and sort out the issues. We arrived on Saturday around 3 pm and waited outside the door and we knocked and rang the bell - I called. I, then out of exasperation left £20 under the door mat and we left. I texed one of the guest informing them.

The TV was working as it worked first time for me. However we took the hostess complaints seriously and provided a rebate and we now have a check system in place on every check out and check in. This review is unfair - however one lives and learns.

Elizabeth

February 2015

December 2014

November 2014

October 2014

August 2014

This host has 92 reviews for other properties.

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About the Host, Elizabeth

Elizabeth
London, England, United Kingdom
Member since June 2012
Response rate: 100% (last 10 contacts)
Response time: within a few hours

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