About this listing
Enjoy all the comforts of home and more in this 1 Bedrooms / 1 Bathrooms condo in the heart of Mexico City. The manager of the property is a bilingual US expat who has resided in the city for more than eleven years and is on call 24 hours a day to make your stay very special.
We offer personalized service which starts the moment you arrive with airport pick-up with a member of my team greeting you when you clear customs (complementary for stays of 7 nights or more). For shorter stays, airport transportation is available for a fee of $25 dollars. Guest are provide with a free loaner local smart phone to be able to reach us any time for assistance. We also offer our guest a tour of the condo complex facilities along with pointing out restaurants and grocery stores, pharmacies and such with-in the first day of their stay. A private car service with our highly recommend bilingual driver is available upon request at very reasonable rates. We are also available to assist in coordinating your transportation needs. Flexible check in and check outs hours are offered whenever possible.
The apartment is located in the award winning condominium community Puerta Alameda which provides excellent security staring with access to the building being limited to residents with building access cards to the enter the complex (Magnetic Security Cards are provide to our guests during their stay) . Once entering the building you will be greeted by a doormen. The doormen and security are on duty 24/7. Luxury amenities for the complex include a heated lap size pools, a full size gym, a rooftop jogging track and sunning areas as well very tranquil patio / garden areas throughout the complex. Also there are comfortable lobby areas with sofas and chair to relax with free Wi-Fi provided in these common areas.
For the business traveler, a conference room that accommodates 6-10 people can be reserved for meeting up to three hours long free of charge.
Comfort / Amenities: The unit is furnished with a double size mattresses, sheets, towels, refrigerator, stove, microwave, coffee maker, cable television. The unit also has a washer and dryer. High speed Wi-Fi internet is provided in the apartment as well as in the common areas in the complex.
Additional Services: Option maid service can be provided at a rate of $10 a day and $50 per week.
This was our first trip to Mexico and our first time using Airbnb and Bruce was a great host. He had his driver Riccardo pick us up from the airport, for a fee which made life easier for us. Bruce met us at the apartment and showed us where everything was and even provided us with a mobile phone for our use. There are maps of the city and guide books available as well. Apartment 104 is basic, but clean and centrally located to public transport and just a short walk to the Zocalo. We even used Riccardo for a day visit to the pyramids. A great introduction to Airbnb.
Our visit began with a one-hour delay waiting for Bruce to meet up with us as arranged. His helper, Cornelio, who met us (Bruce was apparently in the US, but had not informed us of this) apologised for the hour delay but thought the enitre situation a huge joke. He and Tomas, yet another helper, apparently complained to this service about me being "hostile". This was NOT true but I was certainly upset with this attitude. Cornelio did not know all the details of the apartment.
The apartment: we were in 105 and the pictures and descritpions in Airbnb are for 104!!! Hence, we had no security safe and NO washer and dryer as promised. The TV did have a dvd player but it was impossible to use without the specific help of Cornelio - instructions should be left for foreigners.
Ricardo, another helper, was very helpful and very friendly.
Overall, the apartment was enjoyable but not what we expected. The service was NOT up to par.
We had a wonderful time in Mexico City while staying at Bruce's apartment. Centrally located, the modern, safe and comfortable apartment offered all the amenities we needed. A full kitchen, clothes washer and dryer, a safe, TV with STAR satellite stations and internet. A bonus was that we also had access to a full gym and 25 m pool that was within the complex.
For convenience, Bruce had us met at the airport and driven to our apartment. The next day Bruce showed us around the complex and around the area. We asked a lot of questions to orientate ourselves to Mexico City which Bruce gave good responses. This helped us get right into visiting the city. Also we were able to get a reasonable cost day tour to a wonderful archeological site outside of Mexico City.
Bruce is personable and we appreciated his efforts that made us feel at home away from home.
Nice quiet apartment in a great location. The building has good facilities, is well maintained and very clean. It is an easy walk to many of the best sites in the city and the rest are accessible via the metro or the Turibus which stops very close by.
Bruce was an excellent host and supplied a number of unexpected services such as airport pick up, a tour of the area, bottled water in the apartment and a mobile to contact him with.
all in all a great experience.
This host has 49 reviews for other properties.View Other Reviews
About the Host, Bruce
I am a bilingual US expat who has resided in the city for ten years. I studied Spanish in Barcelona and have visited close to 20 countries traveling over a million miles in the last fifteen years so I know how to place myself in the visiting guest’s shoes and there by work hard to provide personalized that will make their visit to Mexico City all the more memorable.