Large room in family home that accommodates two single beds. One of several rooms let within the house. Use of Family kitchen and family bathroom (most other rooms are en-suite). Ideal for exploring Cheltenham, Forest of Dean and Cotswolds.
Not suitable for pets
Check-in is anytime after 2PM
Check out by 11AM
Nicole was busy cooking her dinner while I arrive, she was very nice to open her door and stood there for 5 minutes so that I could find her easily. Room displayed like pictures shown. However, room has lots of host's personal belongings inside and I personally felt uncomfortabl…
Response from Nicola:
We were disappointed with Frankie’s review and we are responding as we feel that it was disingenuous and, in parts, inaccurate. The room does have some personal belonging in it (as shown in the pictures) and is not fitted with a lock as we believe that, as a guest, you are sharing a room in our family home – not renting a bland lockable hotel room for the night. The bathroom is shared by only 3 rooms not five, a maximum of five guests, of which Frankie and her son were two as - the other rooms have en-suite facilities. I guess it could be described as on a different level but am not sure a mezzanine is truly a ""different level" - there are just four stairs. We got the distinct impression that Frankie was going to shorten her stay from the first hour she arrived (indeed during correspondence with her she made it clear she did not know if she wanted 2 nights or four, within an hour of her arrival (and certainly well before she is alleged to have waited to clean her teeth) she had requested an alteration to two nights - something we were happy to oblige). We feel that it is a shame that we have received a poor review as a result.
Love the water, sun and travel - in particular the African continent and travelling with young children (they seem to see things through completely different eyes).
Response rate: 100%
Response time: within an hour
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