Laura, if you had stayed longer than 5 minutes before cancelling your reservation, I'm sure you would have found our place cozy, clean, and comfortable, just as the -70 other reviewers did. All we asked was 5 minutes to finish turning around the room after the previous guests had left just an hour or so before and the air conditioning malfunctioned. A 5-minute inconvenience, yes, but one that could have been spent enjoying the breeze on our front porch while we brought your bags in for you. Many have mentioned the beauty of our garden, none of them in the words you mentioned. Yes, we do have a teenage daughter who used a few coarse words seemingly in private; I am genuinely sorry you had to overhear that. But my son exhibited nothing but professional courtesy and kindness towards you. We were sorry to see you leave in such a hurry, cancelling your reservation without giving our beautiful home a chance. Surely if you had stayed for even an hour you would have changed your mind and had the same kind of great Wildwood stay we have been delivering day-in and-day-out to satisfied guests for 3+ years.