Great location100% of recent guests gave this home’s location a 5-star rating.
Hot tubThis is one of few homes in this area that has this feature.
TWO Bedroom Apartment in Luxury Hotel with access to all Hotel amenities. The apartment is located in Tresor Tower of the FONTAINEBLEAU and it features over 1500 square feet and stunning Oceanviews
Free parking on premises
Check-in is anytime after 4PM
Check out by 11AM
The Host Sherren seem ok, but this was not what I expected. The rooms were separate not all together, I expected a little more. I was also HIT with an additional $262 upon check out for what I don't know. If I had to do it all over again I would probably look around a little more…
Response from Shereen:
Hi Curtis, I apologize for the confusion. The two rooms share a common foyer area. Guests can use the foyer area to move through both rooms. The Foyer area can serve a luggage store that area private to the two rooms. Also, I included a copy of the floor plan in the listing. I appreciate your feedback and I will make it clearer to future guests. I have included the portion of my advertisement that specifies that there is a cleaning charge. Please see below. We do not charge a cleaning fee. A cleaning fee will be charged and paid directly to the hotel. The charge is dependent on the frequency of cleaning. Unfortunately, we cannot waive the cleaning fee. Housekeeping service [for the two bedroom] is $115 Daily or check out fee is $300. If you stay for more then 3 nights, you have an option of a cleaning every other day. Also, the confirmation sent to every guest specifies the cleaning charges and in addition I send every guest a reminder to set a cleaning schedule with the Hotel. If this was not disclosed in my advertisement I would have gladly reimbursement you. -Shereen
Hello Travelers! We are team who love to host people all over the world in one of our beautiful apartments in Miami Beach. We are dedicated to your comfort and happiness. Please let us know if there is anything we can do for you. We sincerely hope you will stay with us.
Response rate: 44%
Response time: a few days or more