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Lady Liberty/Hudson Views w.Terrace

Entire home/apt
5 Guests
2 Bedrooms
3 Beds

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$4700
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Per Month
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About This Listing

The peace of the suburbs without leaving Manhattan. Great views of the Hudson River and Statue of Liberty Views. Luxury, modern building. 18th Floor.

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The Space
Property type: Apartment
Accommodates: 5
Bedrooms: 2
Bathrooms: 1
Beds: 3
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $50 / night after 4 guests
Cleaning Fee: $150
Security Deposit: $250
Monthly Price: $4700 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
30 nights minimum stay

Hudson River view from terrace during the day - New Jersey in background

21 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015
Edward A.
Response from Edward A.:

Hi Stephen:

Thanks for your comments. I appreciate them. As with all my visitors on Airbnb, I left ample supplies of toilet paper, soap, utensils, pillows and blankets at the disposal of you and your party. Additonally, your property was cleaned spotlessly by a professional cleaner on the day of your arrival.

Upon your arrival, I helped you transport a mountain of luggage to your property for you and the other four members of your party. I must have spent over an hour helping you get your baggage moved up the your property and all of the luggage carts moved back down to the lobby.

Once everythting was in your property, I gave you advice as to where you might find groceries and other basic services you might need during your stay.

You approached me on late Saturday morning with your concerns about there not being enough cutlery and other kitchenware in the kitchen (you never mentioned anything about there being a shortage of soap or toilet paper). You also had concerns about the blankets. In response, I purchased additional cutlery, plates and replacement pillows and blankets), even though, I found, there was already enough of such items for you and your family. Those items were in your apartment by Saturday afternoon.

I wish you the best with your time in New York.

Best,

Ted

April 2015

From Amherst, MA · April 2015

From Phoenix, AZ · May 2014

From New York, NY · March 2012

From Royal Oak, MI · January 2012

From Burlington, VT · December 2011
Edward A.
Response from Edward A.:

I. Updated photos

As of January 21, 2012, I added many new photos to my listing. The ones at the beginning of the slide show show various views from the terrace and windows of the property (on a clear day during the day and at sunset as well as during a foggy day). The ones that follow (and which constitute the bulk of it) depict how the property is currently furnished. You will see that the second bedroom/living area with two single air beds (three fit easily as well), with a queen air bed and set up as a sitting room.

The photos showing the property as currently furnished were taken on a cloudy day. Thus, I have also included photos at the end of the slide show taken at a earlier time when the property was furnished differently. These show sunsets from the apartment and how the sun filters through the apartment as the sun is setting.

II. Preparations for your arrival

I ensure the property is as clean as possible for your arrival. In many cases, I have the property cleaned professionally. Whatever the case, the cleaning process usually takes 2-3 hours. We do the following:

- wash and dry all linens and towels;
- clean all kitchen surfaces
- clean all dishes, cups and utensils;
- empty the fridge of any food items left by the prior guest and clean;
- sweep all floors and dust;
- clean all bathroom surfaces;
- make sure all lights are operational;
- empty all trash; and
- make beds as needed by the arriving guests.

Once the above items are completed, my wife checks to ensure that all of the above items are addressed appropriately.

We continually strive for perfection in respect of cleaning. For each of the guests we have hosted, we have delivered the property in the same condition. As you can see from the comments, most guests had no issue with the cleanliness of the property. If, in your opinion, we have fallen short in any respect (cleanliness is ultimately subjective), please let me know. I will not be offended if you ask and will address the issue as soon as possible. I really want you to enjoy your stay. I have had many airbnb guests and have never encountered the
issues they presented.
They were determined to re-trade on the cost of their stay
at the end of it.
Rather than identifying any concerns they had upon their
arrival (which I would have been more than happy to address and which would
have taken 15-20 minutes to resolve), they demanded, as they were about to
leave, the return of their cleaning fee due to a few spots they claim I missed
(they provided no pictures that the spots were like that upon their arrival).

If they did not receive funds back, they threatened to leave
a negative review (which they did anyway), call airbnb to file complaints and
seek redress and complain to other airbnb guests who were waiting for them to
exit.

As part of their efforts to reduce the cost of their stay,
they proceeded to blame me for everything negative that happened to them during
their visit to New York. For
example, after I fielded numerous calls and e-mails from them regarding parking
options around my property prior to their arrival, they chose to ignore my
advice and park in a "no parking" area. Nevertheless, it was somehow
their view, after they were ticketed, that I was to be held accountable for
their poor decision-making.

The theatrics--complemented by a few menacing gestures from
the male member of the party--got to a point where I began to feel physically
threatened.

To extract myself from the drama (after all, life is too
short for manufactured ordeals as pathetic as this routine), I offered a partial
refund, which they wolfishly accepted. Fortunately, they were soon gone.

December 2011

From Sao Paulo, Brazil · December 2011

About the Host, Edward A.

Edward A.
New York, New York, United States
Member since January 2011
Response rate: 70% (last 10 contacts)
Response time: within a few hours

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  • Edward A.

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