Up to the roof! This modern 60sqm roof top apartment offers stunning panoramic views of Berlin. The living room with couch, TV and king size double bed joins the kitchen creating the perfect environment for socializing and relaxing together with family and friends. The additional bedroom offers additional sleeping place on a king size double bed. Sleeping up to four people in comfort and style, the apartment will meet all requirement fro you and your family.
Accessible by elevator, it is located on the sixth and top floor of this modern apartment building, letting you escape the hustle and bustle of the street below. Danziger Straße is one of Prenzlauerberg’s main streets and just seconds away from an abundance of small boutiques, cafes, restaurants and bars. An 8 minute tram ride will take you from your front door to the foot of the iconic TV tower at Alexanderplatz!
Petits problèmes de réservation au départ, mais très vite arrangés.
Séjour très agréable dans un quartier et une ville très attirants: Prenzlauer Berg, Berlin.
The apartment is really spacious and clean. The service of Great Stay is actually a lot less great as they claim. Arrival: Agreed to wait in front of the door. Half an hour later then planned somebody comes down from the apartment asking us why we did not come up...
Laundry for other apartments stayed on our balcony for almost the entire stay. Impossible to chill on the balcony. No hot water in the apartment. Informed Great Stay and the sent somebody to 'fix it'. Half an hour later a text message that it's 'fixed'. Come home; cold shower.
Checkout; Agreed to deliver key at 5 pm. Received text messages the whole day to come a.s.a.p. Really onprofessional and rude to keep texting your clients and bothering their holiday.
We have received your complaint E-mail, and ran a thorough check of the failures you've mentioned in order to give you and answer and to become better.
let me address each problem separately:
Laundry - I'm very sorry regarding the laundry that was not taken away and, as you said, was hanging around. this was a mistake and i hope it wasn't a big cloud on your vacation. it was a misunderstanding between our employees.
Hot Water - the hot water system was working before your visit (with the previous guests) after your visit (with the next guests) and during your visit (from a check that we made in the following day of the complaint) i can not explain the reason for the hot water not to work ONLY for you. in spite of that weird fact, i would like to apologize again for the inconvenience it caused you.
You were not present in time of the check in (both of your complaints were suggesting that you had direct contact with Saar).
Regarding the keys in the end of your stay - we have check with the cleaning personnel who was cleaning the apartment at that time, and he clearly said that a girl (not you) asked for the keys for another half hour or so, and he told her that he is there for the next 1-2 hours. For sure not for the whole afternoon !
We NEVER give the keys to the guests after leaving the apartment at 11:00am, but in this case the mistake was made and as anticipated caused further problems.
Even though we haven't gotten into a common ground, I'd like to mention here that our goal is not to fight to see who is right,
but to try and get better constantly learning from mistakes.
please, once again, accept our apologies for the inconvenience.
We enjoyed staying at Great Stay's apartment on Danziger Strasse. Terrific part of the city, with great restaurants and shops. Nice and clean place, with nice terrasse. The service is great and we would love to stay there next time we are in Berlin.
This is a very nice apartment in a nice neighbourhood with lots of restaurants, cafés and playgrounds for the kids.
We asked for a baby cot and a highchair which Great Stay provided without extra charge.
It is very easy to get to the apartment by car and after unpacking we parked the car in the garage on Schönhauser Allee for 8 euro/24h
The only drawback is that the street noise from Danziger Strasse can be quite disturbing at times.
We would definitely come here again!
This is the final rate, including any fees from the host and Airbnb.
This is the final rate, including VAT along with fees from the host and Airbnb.
This is the fee charged by Airbnb
This is the fee charged by Airbnb and includes VAT