Sparkling clean6 recent guests have said that this home was sparkling clean.
Self check-inEasily check yourself in with the lockbox.
This apartment is located on 5th floor of a brownstone walkup in soho Little Italy area. The lay out is unique in that the kitchen and bathroom area are in the same space. The living/sleeping area is seperated by a door. Fully stocked pied a terre.
Laptop friendly workspace
4 single beds
Not suitable for pets
No parties or events
Not safe or suitable for infants (Under 2 years)
Check-in is anytime after 2PM
Check out by 11AM
Self check-in with lockbox
The place looks exactly like the pictures, except feels worse because it's so dark. It is just awkward and uncomfortable, especially as a business traveler. The location is great, wifi is decent. They make you sign a contract outside of the airbnb site in order to let you in (whi…
Response from Kateryna:
Hi Emily. I'm really sorry to hear you did not feel comfortable at the apartment. We contacted you throughout your stay only to make sure everything was great with your stay. When you informed us of the shower handle we fixed it immediately. Had you had any other suggestions we would have gladly done all we could to make the lighting better for your preference. In fact we already ordered new lamps since reading your review. Its disappointing you chose to complain after the fact rather then make an opportunity for us to make things better for you with some constructive feedback. We would have surely done that especially since you had a longer stay. When we asked you how thing were going you never mentioned anything. Regarding a contract, your misrepresenting our check in details forms. These forms are the check in details as well as all information you will need for your stay as well as a reminder of the rules and regulations of the building and apartment. We ask guest to sign them so we know they have them. There are no repercussions or binding agreements in them. It's very often guest do not read the details and their lack of preparation then becomes our emergency when they dont follow these details. We have found when the guest sign the details the percentage of guest not following the details has declined a great deal. Our intention is to make a great stay for our guest as well as no problems for us. Perhaps your not aware but we are not allowed to screen our guest through Airbnb so essentially we are allowing a stranger(s) into our apartment. Also Airbnb does not have any policy currently in place stating we can not give guest forms to sign. We did check this previously. I dont find it unreasonable to ask guest we have never met before to follow our short list of basic details which are designed to make sure their stay goes smoothly and without issue. In the future I may suggest if you are ever unsatisfied with something to make a polite recommendation or suggestion to the owner or host. You may be surprised how far out of their way they would go to make you happy.
Response rate: 100%
Response time: within an hour