Entire home/apt
4 Guests
2 Bedrooms
4 Beds

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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Holiday apartment on Lugano Lake
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The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 2
Bathrooms: 1
Beds: 4
Check In: 3:00 PM
Check Out: 10:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $78
Security Deposit: $280
Weekly Price: $757 /week
Cancellation: Moderate

Description

Availability
3 nights minimum stay
Holiday apartment on Lugano Lake
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9 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
From Glasgow, United Kingdom · September 2013

From Paris, France · August 2013

From Copenhagen, Denmark · July 2013

From Lucerne, Switzerland · July 2013
Fernando
Response from Fernando:

Camilla and her sisters seemed to me very presumptuous and Snooty people, not able to communicate and to have cordial relations with people. They are obsessed with privacy because they think that everyone watch them. They would have liked the private beach just for them. When I realized the problem I offered them a private villa, but of course at other costs. An apartment in a residence with shared beach and swimming pool may not have the privacy that they wanted. I rent out one of my apartment with airbnb to meet people and not because I need money. Till now I have had good experience and I have met nice and interesting people, but with the last 2 guests ( Alex and Camilla ) I have thought to stop this activity. After 3 days when I saw the condition and the dirt in the kitchen, I wrote airbnb because I wanted to knock them out ! I also found the Coffee machine broken on the floor and the vacuum cleaner broken because used to aspirate glasses and shards. It's really strange that Camilla has not made ​​any mention of the damage caused by them and the fact that I did not ask them for any refund !! Regarding the dimension of the apartment I can only say that the photos were done by Airbnb professional photographer and I declared the exactly square meters and number of beds on the form. Rather than have similar contacts I would cancel from Airbnb immediately. I do not recommend Camilla and her sisters. Fernando

July 2013

From Dubai, United Arab Emirates · July 2013
Fernando
Response from Fernando:

When Alexander Clavel's family left, they were all very satisfied and
the next day Alex sent me an e-mail telling me that my claim for
damages had ruined a wonderful experience !!
I have documented exactly the damages both to Airbnb and Alex, asking
nicely to repair them.
I think that is not consistent denigrate a place only for having to pay
for the damages actually done !Concerning the pool and the beach are exactly 5 minutes by foot.
Obviously walk the ladder on the other hand is a little tiring uphill.
Car is more comfortable.
For the damages I asked for and obtained a partial refund.
Airbnb Team checked carefully all documentation and photos
and they decided that I was right.
Furthermore the reservation was made for 3 adults, I discovered the
babies on their arrival !
For the bad using of the apartment :
lights always on even during their absence,
food and smashed bananas on chairs,
all the trash ( dirty diapers poop and organic waste ) abandoned in
front of the entrance door... NOTHING !
In conclusion I think that Alex has no respect for other people and their things.I also received complain from the restaurant where they went. They burnt a precious leather menu...
In Abu Dhabi they still have slaves, but fortunately slaves no longer
exist in Europe.

July 2013

From Espoo, Finland · April 2013

From Viry, France · December 2012

This host has 1 review for other properties.

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About the Host, Fernando

Fernando
US
Member since August 2012
Response rate: 100% (past 30 days)
Response time: within a few hours

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