The Cais Santarem apartment is located at Alfama, facing the Tagus River and 5 walking minutes to Down Town.
This very bright apartment with 2 bedrooms, one of them ensuite of clean design and decoration have frontal river view.
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Step-free access to the bedroom
Step-free access to the bathroom
We did not appreciate that the host had not mentioned about the works going on just in front of the building. Therefore, we couldn’t get to the establishment by a taxi from the airport and it was very noisy in the mornings because of the works. Bedsides, there was a huge problem …
Response from Albertino:
We always suggest to our clients to come by Metro or use the private transfers (limousine service) that besides being cheaper, have a fixed price (they will not be cheated), the driver helps the guests with luggage and leave them right at your door. As you can understand it is not my fault that the taxi driver has left you away since the apartment even has 2 entrances. The building has entrance from the front (3rd floor) or from the back (2nd floor). If they have made a bad choice it is not our fault. Those guests were only staying there for 3 nights and were able to break the showers and the supports as well as clog the toilet in one of the bathrooms. When they phoned me at night, I did not go there because they were leaving the next day in the morning and even they had more bathrooms available and in fact they were only 3 guests for 2 bathrooms.
Good it has two entrances, so you access it from the riverside or from the alfama
I am Portugese and was born in Lisbon. I did my Military Service in Italy. I graduated from Westminster College of Hotel, Tourism and Catering management in London and now I am back in Lisbon enjoying the sunshine !
Languages: English, Español, Français, Italiano, Português
Response rate: 100%
Response time: within an hour
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