Entire home/apt
8 Guests
4 Bedrooms
5 Beds
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

A casa está localizada em um bonito condomínio fechado no centro da cidade, a 100 metros da "Praia do Canto" e aos melhores restaurantes e lojas da cidade!

A casa acomoda oito pessoas, temos quatro quartos e cinco camas, com total conforto.

Três ba

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Open Kitchen

Open Kitchen


The Space
Property type: House
Bedrooms: 4
Bathrooms: 3
Beds: 5
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $37
Security Deposit: $206
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
Outside Covered Area

Outside Covered Area

4 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
From São Paulo, Brazil · January 2014

From San Francisco, CA · November 2013

From Dulles, VA · July 2013

From Sao Paulo, Brazil · January 2013
Rachel
Response from Rachel:

Renato was a very polite and gentle person until one day before he was supposed to check in. He sent me an email one day before at 1h30 in the morning asking if he could check in one day earlier. I spoke to him on the phone in the next morning when he told me that instead of 4 guests, hhe was coming with 8 guests which makes a substancial difference. But that wasn't really the problem since the house can host 8 guest, what happenned is that we didn't let enough linen and Towels for his guests s I told him. In regards to the earlier check in, I asked him to do it throughout Air BnB, since I dind't know him and we wouldn't be there to charge him the extra night. Now I see that he left me a negative review saying that what I weanted was to charge more? Well I guess that everywere in the world, when you stay one more night, you charge this one more night, and that's the way Air BnB adivised me to do. In regards to the Check out, the other reservation was booked prior to his, so he actually knew that we had guests on the 2nd, since it was booked on the Air BnB calendar. I asked him before his check in to leave the house at 12pm as we had guests arriving at night and we needed to clean the house. Renato dissapointed me once more with the comment negative review that he left, I was always compreehensive and available and when I had to speak to him he never picked up my calls orAir BnB calls. I didn't plan to make this public, but since he did, I had to explain how the real situation. Cheers Rachel

January 2013

About the Host, Rachel

Rachel
Rio de Janeiro, Rio de Janeiro, Brazil
Member since August 2012
Response rate: 88% (past 90 days)
Response time: within a day

Trust

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