Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
ElevatorThis is one of few homes in this area that has this feature.
I'd love to host you during your stay in Mannheim. The apartment is right in the heart of Mannheim and offers a spacious room with a great view over Mannheim. Feel at home! :)
Laptop friendly workspace
1 queen bed
Not suitable for pets
No parties or events
Check-in time is 8AM - 9PM
Check out by 1PM
Well-lit path to entrance
My husband and I chose to stay here based on the good reviews. Maybe it was just bad timing but our experience was far from enjoyable. Starting with the check-in process. We arrived by train at 13.00h. Selina advised us that she had a class and could only meet us at 15.30h. We a…
Response from Selina:
Hi Naz, concerning the check-in process: like I told you, I could have checked you in anytime before 1.30 and any time after 3.30pm. You chose to check in at 3.30pm and after that I scheduled an appointment for me afterwards. So you were free in your check-in time and decided to leave me waiting. It would have been no problem at all to check you in later if you hadn't told me 10 minutes before official check-in time. Concerning the plumbing: when I left the apartment, everything was perfectly fine. When I came back, the bathroom was a mess. That be said. I don't know what happened, but I told you I was available 24/7 during your stay and it was your choice not to reach out to me and get the problem fixed. After you stay, you still didn't report the problem to me but decided not to message back at all and just leave a bad review (love that). After all, I still had the decency to leave you a ok review even though I wasn't pleased with you as guests at all. Your behavior during check-in as well as the plumbing situation were in fact rude. Sill, I wish you good luck with your further travels.
Selina was a great hostess. She was away at the time of our stay but it was no problem for her to kindly let us stay at her flat anyway. She texted us during our stay and let us know that we can contact her with any questions which was very thoughtful and made us very comfortable…
Hey guys, my name is Selina, I was born in Germany but I have been living in New York City for a while. I love travelling and meeting new people, so AirBNB is a total match for me. Currently I am majoring in French, I love my dog, good food and summer. Looking forward to mee…
Languages: Deutsch, English, Français
Response rate: 100%
Response time: within a day