Entire home/apt
6 Guests
1 Bedroom
1 Bed
$150
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Rent my "Minnie Winnie" 22R! It's perfect for 4-6 people, self contained. Now's your chance to see California's High Sierras. Campsites in Yosemite are usually not available in the summer, but let us help you find your perfect camping spot.

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Camp in Comfort in the High Sierras

The Space
Bed type: Real Bed
Property type: Camper/RV
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: $10 / night after 4 guests
Security Deposit: $1000
Weekly Price: $900 /week
Monthly Price: $3600 /month
Cancellation: Moderate

Description

House Rules

Availability
3 nights minimum stay
Camp in Comfort in the High Sierras

12 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

April 2015

December 2014

August 2014

June 2014

May 2014
Michael & Nancy
Response from Michael & Nancy:

Jennie, Nancy and I are so glad you had a great time.

I appreciate your comment about the propane and water tanks. We can definitely make sure that the tanks are filled before the RV goes out - it's a great idea.

I'll also make sure to show renters how the lego block ramps work, or maybe just show a photo of the assembled ramp.

May 2014

September 2013
Michael & Nancy
Response from Michael & Nancy:

We can see by Tonya's email that this has been very upsetting for her and, yes, accepting responsibility for the damage was expensive. However, while I can empathize with having to handle the financial responsibility for the damage, her review is simply inaccurate.

First, I go through extensive preparation with every guest-renters, as noted by my extensive guest reviews. There is a required video orientation as well as a 1-2 hour orientation that I or my wife go through with every-guest renter.

Since the orientation begins with welcoming guests through the side door with the retractable steps, and we go in and out of this doorway, using the steps, multiple times during orientation, there is no way that they could have just "discovered" the steps once they arrived at their campsite. Furthermore, the on and off switch for the steps is covered in the orientation both on the video and in person.

Next, the RV goes through ongoing and regular maintenance between each renter. We reviewed the function of the steps at orientation and there was no malfunction or state of disrepair to the condition or function of the steps with I personally did the walk-through orientation with Tonya and her husband Jeff.
Moreover, once the steps were repaired, they functioned properly without any problem.

In summary, Tonya was not present at the checkin and actually does not know what Nancy said or how the conversation went at the return. What we do know, is that we have had numerous renters, and there has never been a ban on cooking meat, and we know that most guests return it free of odors. However, Nancy mentioned to Jeff that there was a strong odor lingering, and that it was very "smoky" and she recalls he saying it must have been the meat-

Regardless, each renter signs a rental agreement accepting responsibility for odors that linger, regardless of the nature, and Jeff agreed with Nancy that there was indeed a strong, smoky, lingering odor.

We gave Tonya and Jeff a discount on the cleaning fees for cleaning up the lingering odors and mess, because we felt bad they had damaged the RV and would have those costs to deal with too-

We could have been very angry about the damage and what could be perceived as lack of respect and care for our personal property, and yet we tried to work together with them, even finding a Autobody repair close to them, making working with autobody shop easier for Tonya and Jeff. We did not charge Tonya and Jeff for anything that was not discussed in orientation and signed in agreement in the rental document.

In five years of frequent rentals, we have only had to charge one other renter for odor fees. This is not a frequently occurring problem for us and we treat it very seriously.

I am sorry that Tonya and Jeff's vacation was disrupted by their accident that caused damage to our personal property. My wife and I both spent hours of work and effort on our part, to get the RV repaired and restored to working condition. What we don't appreciate from our renter-guests is misrepresentation of the truth, combined with neglecting to take care of personal responsibilities.
All damage and odor fees were covered in detail and signed in agreement by renter-guests.

While we will not sue for the unpaid damage fees, we will note that Tonya and Jeff are not reputable and not recommended them as guests to other Airbnb hosts.

This situation is very sad for us, but we rely on the courtesy and respect of guests for our property so we may continue to make it available for other guests to enjoy.

Many people rent our RV on Airbnb. I think the other reviews tell of a more common and positive experience. I think it could have been a more positive experience for Tonya and Jeff, had they decided to step up and take ownership of their responsibilities rather than taking the blaming route.

September 2013

This host has 27 reviews for other properties.

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About the Host, Michael & Nancy

Michael & Nancy
San Jose, California, United States
Member since September 2010
Response rate: 100% (past 30 days)
Response time: within an hour

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