Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
BreakfastThis is one of few homes in this area that has this feature.
Accogliente monolocale in zona Brera, in stabile d’epoca,30 mq, curato nei particolari, a pochi passi dalla stazione ferroviaria Garibaldi, centro della movida Milanese, al primo piano, zona sicura anche nelle ore notturne.
Check-in time is 1PM - 11PM
Check out by 11AM
BE CAREFUL IF YOU BOOK THIS LISTING! We showed up at the apt doorstep and could not get into the apt. Turns out the owner, Lilly, and the Airbnb manager, Tiziana had double booked and not communicated this to me. I booked first, the second booking arrived in Milan before me. Thi…
Response from Tiziana:
It 's true, we made a mistake. It's'the first time it happens, I and Lilly took two reservations for the same night. Everyone makes mistakes , it never happened! We apologize, we have found an alternative after many phone calls, in Milan, the day of the football match, it was almost impossible to find a bedroom! Lilly has found a solution, she paid a room for you! .... at 20:20 pm came to take you under the house, in the restaurant, but you are gone to watch the match, after we have called so many times but you were the exhaust phone and you went to sleep by your friends, and Lilly waited for you there until one night to bring you to the accommodation where she found. You sleep with your italian friends!! The next day you gave a appointement , always under the house, and you're there two hours later. Lilly has always expected there ... The day after we have repaid the entire amount in full, cash! Not content, you have also requested the share that you have given to Airbnb ... So, We have said many times "sorry", we have found an alternative, and we paid for you, to forgive the mistake .... We have refunded, paid even the share that you paid to Airbnb ... Sorry, more than this was impossible. Your review is not right. All customers in the past have been happy with the stay and of our treatment, this is our greatest satisfaction.
Languages: English, Français
Response rate: 70%
Response time: within a day
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