Hello Matvey, In don't understand your comment and I'm very sad about it. How can you say that we don't call you during your week-end ? It's totaly wrong : we call you 4 times. You call us the Friday at 11 pm because you were lost : we call you to help you during 20 minutes !! You never answer us about the bed linen and you ask us 1 hour before your arrival to prepare you bed linen, for free !!! We pay for you and your are not happy ? We do all our possible for a good stay and you give us 1 star. Why ?? It's totaly crazy. Then, you said us that toilets were broken : we sent in 24 hours a plumber for nothing because he confirms us that toilet were ok. We paid him to satified you and your are not happy ?? So I don't know why you acted like that but people like you are not welcome on airbnb. One time more, I'm very disappointed about your remarks which are totaly unfair and wrong.

Nous sommes vraiment désolé d'avoir été obligé d'annuler la réservation, c'est la première fois que cela nous arrive mais nous avons pas eu le choix. Encore toutes nos excuses ! Sandrine & Martin