You didn't write the truth. I wasn't there when you arrived, true, but my daughter was much better than me in her welcoming and in giving all explanations. She showed everything, including the washing machine which was perfect and you saw it.The house was clean and not dirty as instead you left,dirty of olive oil because of the bottle of oil you broke when you were leaving the flat The day after your arrival I tried to call you many times but your mobile was always off as,personally told me, you couldn't find a shop where you could buy a card for you mobile which was without money.Remember Pizzo is a very civilized town, you can find everything you want if you want and you have (Website hidden by Airbnb) the end of the Holliday you broke the washing machine window and tried to tell me that it was broken since your arrival. .Why didn't you tell my daughter as soon as you discovered it?You told me only because the day you were going to leave I came to check the flat. You didn't write all this in your recency about me. .Your cousin repered it after my complaints. I would not recommend this person if you don't want to have problems.