Jackie's Apartment Cameron Highlands, located on the higher ground of the famous summer resort in Cameron Highlands, is on the top floor of the apartment building. In the balcony and master bedroom, you can not only enjoy the beautiful sunrise/sunset view but also the fascinating view of the whole Cameron Highlands. The resort building is just a few minutes walk from the 玫瑰中心、拉玉山草莓農場 There are vegetable markets, laundries, massage parlors, restaurants and convenient stores around the area. This place is easily accessible and full of convenience. The apartment itself is modernly decorated, with three suites and a big living and dining room up to 500 sq ft. There is a neat and spacious kitchen available providing the basic setup for simple cooking. Indoor services, such as broadband internet service and satellite TV, are provided free of charge. Outdoor parking and garden are also available for free for the residents. It is an ideal place if you are coming in with a big family, or in a big reunion to get together.
"Special Note to our guests:"
1) Due to privacy, there is no concierge in the apartment. Guests are required to make phone calls to the staff in order to make all the necessary arrangements before checking in. This can also ensure our guests' valuable timing will not be wasted.
2) To be environmentally friendly, toothbrushes and towels are not provided in the bathroom. Thank you for participating in our environmentally friendly program.
1)由於渡假屋環境私隱度高關係, 本渡假屋未有提供接待員現場註守, 客人必須於入住前先致電管家安排接洽, 確保入住安排順利, 不會浪費貴客之寶貴時間。
2)本渡假屋爲響應環保, 洗手間內將不會提供牙刷及毛巾, 多謝貴客支持環保。
3)本渡假屋入住前管家將收取$200馬幣作按金用途, 於退房當日如無任何損毀或失竊, 將由管家無息退還給貴客, 多謝貴客合作
On arrival we had to walk into a dark, shady snooker hall identifying a "staff" of a staff to get the key for the apartment. He asked us for 200 RM key deposit which was never communicated to us beforehand. I had to call the owner in Hongkong (!) to clear the dispute.
Unfortunately our impression worsened after moving into the apartment: The cleanliness was absolutely unacceptable with stained and moldy bed lining, dirty floors and toilets and no towels or toilet paper were provided despite initially promised by the owner. We found a full stinky dust bin in the kitchen and not even the 5 cups (for 6 people) were cleaned. Only after several phone calls to Hongkong and to the local contact person (which never actually showed up!) we got some other guys dropping by with 4 towels (for 6 people) and toilet paper.
We had to clean the place for more than 1 hour to make it at least livable.
Furthermore there was no cutlery, no plates, no glasses nor anything provided to make a stay comfortable.
Only the location was positive which however isn't that convenient anymore as major construction sites are in full operation all around the property.
Frankly, as our first AirBnb stay we were pretty much disappointed and I cannot recommend the property to anyone else.
Location was good. Near to lots of tourist attraction like the boh tea plantation and bee farm. Don't think it's much cheaper compared to Copthorne hotel next door. If I were to choose again, I would rather pay a bit more for a more convenient check in and cleaner rooms.
When we arrived to check in, I almost freaked out as the local contact that was provided in the email was no more working with them. Had to wait for jackie to reply my email before getting the correct number. Thankfully it was about half hour wait. Couldn't get through the hk number.
Though the apartment looked old from the outside, it was welcoming when we were in the apartment. Then, we had to go to a eerily dark snooker bar to collect the keys, didn't feel like a safe place.
The view from the apartment made up for the not-so-good check in experience.
We had a fairly good experience at Jackie’s apartment in the Cameron Highlands. We are a couple with a 2 ½ year old toddler and we stayed at the apartment for 11 days. We can recommend the apartment for large families; small groups; short-stay; sightseeing; nature.
Jackie's apartment is good value for money, just be mindful that it comes with a few caveats. Jackie’s headline is at least spot on. The apartment is in a great location for exploring the Cameron Highlands e.g. the BOH tea plantation is 15 minutes away by car. It is good value when you compare the apartment with nearby hotels as six adults can easily stay there. And we did have lots of fun during our stay.
It was fairly easy to communicate with Jackie via phone and email. There were some hick-ups upon check-in as the local point of contact had recently changed but that was eventually resolved. Cleanness upon arrival was OK. Furniture is all good quality and the mattresses fairly decent.
The apartment is at 1,600 feet and unheated so when the clouds roll in or when it’s raining it gets damp. As other reviewers have pointed out the apartment has mold issues and the flooring is warped in a few places. When we arrived the toilet in the common bathroom was out of order and the sink flooded. Also, the kitchen ceiling leaks water during heavy rain.
The apartment building needs work. The rain water drain near the apartment is leaking which causes a pool of water on the corridor floor outside the apartment during heavy rain. The lift system is funky. This is an inconvenience as the apartment is on the top floor. The lifts were out of order 2 days out of our 11 day stay. One day we were riding the left elevator when dropped 20 cm before getting stuck between floors. It started moving after we pressed all the buttons but it gave us quite a scare. The hotel staff lives at the lower floors so there are always some people around should you get stuck.
We can’t really recommend the apartment for longer stays. The kitchen is indeed spacious but the camping style one pit gas cooker is very limiting. Also, there is not much nearby in terms of food. The Copthorn Hotel restaurant was decent but pricey. The Chef Weng restaurant was very poor. The other restaurant was closed most of the time during our stay. Jin Jin at the corner has few OK TA reviews but nothing recent and we haven't been. Expect to drive about 20-40 minutes for good food. Best eateries are in Tanah rata.
Make sure to bring groceries if you plan to cook. Tasty fresh local fruit and vegetables are available at the farmers market nearby. We walked there a few times during our stay.
The laundry shop 5 minutes walk away was closed during our stay due to the holidays but we found one in Brinchang.
Quick response from Jackie. Excellent space especially the living room & dining area. Clean, nice & quiet. Good location. A small portion of the master bedroom flooring at the entrance of the toilet is warped & it will be great if this can be repaired. Overall my family had a great time & stay.
Great experience! Space was much larger than I expected, and the view from the unit is awesome. Location is near to the KEA FARM, and lucky me the markets are open during my stay, which is less than 1km away, within walking distance if you prefer to walk. Anyway, the unit is all equipped with appliances, great furnitures. The fire stove though, isn't available. You can only use the electric stove; maybe for safety purposes. And you have to use the correct pots and pans to use it. If you bring your own pots like myself, it wouldn't work/detect them. Still, I would really recommend this place to everyone's visiting Cameron Highlands.
We enjoyed our stay at Jackies place! Spacious appartment. With nice balcony and view. Friendly host.
Good location in cameron highlands - very close to boh tea plantation, strawberry fields and butterfly farm. It's not near the main town that most people stay in, but i think this was the better location anyway.
The apartment I think though needed to be aired out a bit before we turned up and there were quite a number of gnats/small flies buzzing around the ceiling and windows in the bedrooms and bathrooms which was a bit off putting.
There was also some mold issues around some of the sinks and showers so a good clean of the bathrooms would also be good.
But having said all of that, it has a lot of potential as an apartment - very big space, with comfy couch, good tv, great internet and big kitchen. If the owners get on top of those little bugs and mold, then i'd definitely recommend this as a fantastic base to stay for your cameron highlands trip.
我的名字叫做Jackie Chan,但不是武打巨星,哈哈.我的興趣很廣乏,無論是動態的還是靜態的都喜歡,尤其是旅遊,最理想的就是足跡踏遍全世界,而且是深度遊,可以在每個地方逗留一個月以上,慢慢了解當地的風土人情,文化背景. 對於作為房東的我希望每位住客都賓至如歸,覺得物超所值.而同時我去遊行喜歡簡約乾淨的住宿. 我的人生格言是以人為本,擁有健康快樂的人生!
Hi Everyone! My name is Jackie Chan, but I'm not the Kung Fu Star, haha :) I have a wide range of interests, one of which is traveling all over the world! I'd love to visit a place and stay for 1 month (or more!) to understand the culture and people.