Charming riad in the heart of the medina just for you, pool, cozy terrace, house staff, comfortable, just 4 minutes from the Jemaa El Fna, escape and guaranteed authenticity ...
Riad of charm with small swimming pool in only 4 minutes of the square...
Nested in a ancient alley, at only some steps of the merry tumult of the famous Jemaa El Fna square and souks, is the riad Les Jardins de Séphora, a place in the soothing atmosphere, renewed tastefully, completes for a full-immersion stay at the heart of the medina. The house is a subtle mixture between comfort and tradition, you will feel as there at home!!!
The riad also offers a terrace fitted out in solarium and relaxation place as well as lounges which articulate around the patio flowery and raised, bathed by light where you will not grow tired of relaxing and of taking advantage of the fraicheur of the pond quite there zellige traditional.
The house provides you with four rooms, each one equipped comfortably (air conditioning, heating and toilets) decorated in a mixing style of tradition and originality...
The situation of the riad allows you to discover the main historic and cultural sites of the red city.
To order, our cooker, Soumia can concoct you delicious typically Moroccan meals (earthenware cooking pots(meat stews), couscous, briouates etc.), we can also recommend you in the choice of your excursions and organize them according to your wishes.
To facilitate you your arrival to the riad, we can if you wish it to come and pick you up from the Marrakech airport to the riad.
The small shops of nearness, a kept(guarded) parking lot 24/24 as well as a pharmacy are unless one minute of the house. DIRECT ACCESS by car or in taxi in front of the door of the riad.
S'agissant d'une maison privée, vous pourrez bénéficier d'une grande liberté, mais il est aussi nécessaire de respecter l'environnement des maisons et des habitants alentours. C'est la raison pour laquelle la location est exclusivement réservée aux couples , familles aux groupe d'amis et à toute personne respectant la culture du pays. Il est par ailleurs interdit d'y faire venir des personnes extérieures. Faire entrer des personnes autres que les loueurs pendant les heures du jour et/ou de la nuit sans autorisation préalable est strictement interdit par la loi Marocaine et peut entraîner des sanctions et poursuites judiciaires.
Amazing girls week end at les Jardins de Sephora for my 25 birthday!
The riad is really cute and really near the place Jemaa el Fna. Soumia and Hafid are really sweet and will do everything so that you feel in holidays.
All the activities were plan (camel ride, hamman, restaurants reservation) before we arrive and it was just perfect!
Thank you very much to Géraldine, Soumia and Hafid who knows how to receive well their guest!
Superbe séjour dans un Riad parfaitement aménagé, totalement dédié à la réception des familles et des amis, et très bien situé au cœur de la médina. L'ensemble des prestations se situe dans un très très bon rapport qualité-prix. L'accompagnement de Géraldine lors de la préparation du voyage est parfait, ainsi que ses conseils sur les choses à voir sur place. À faire connaître, à recommander, pour que tout à chacun puisse profiter des meilleures conditions possibles pour un séjour réussi.
The Riad is a lovely space, lots of room to relax away from the bustle of the markets, which are only a short 10-15 min walk away.
It's kept very clean by the maid who is there everyday.
Hafid was very helpful arranging taxis for us, I recommend getting him to do this for your journey from the airport to the Riad, as many taxi drivers will not be able to find it otherwise!
Merci Géraldine pour ce super séjour.
Votre riad est charmant, tout comme Hafid et Soumia qui nous ont permis de passer des vacances riches et reposantes.
L'organisation était parfaite.
The host,s went out way to make us feel at home. The house and food was some of the best . And host,s got a car to pick us up from
the airport to house the day we got there which was a help.
Geraldine is probably the best host in terms of communication prior to the arrival. She was very thorough in all her explanation and guidance, and we communicated back and forth constantly. She was very helpful in everything, and was quick to respond.
Now to the riad. Even though I paid extra to have a driver greet us at the airport upon arrival, he had to stand around for about 30-40 minutes because no one was there. (Our flight was even delayed about 20 minutes.)
WARNING Soumia and Hafid do not speak english. For two English-only speakers, Soumia does not speak one word of English (only Arabic, not even French.) Hafid speaks very little English, and some things that we thought were very basic, we had to put on google translate either in French or Arabic to tell him. Many things that we tried to communicate, therefore, was lost in translation. I advice anyone staying to speak French or Arabic to effectively communicate with the staff. The "swimming pool" which is more like a large tub, was very dirty. There were leaves, bugs, hair, and feathers floating. When we asked Hafid to change out the water, the water was never replaced. We were never able to utilize the pool, so that was disappointing.
Also, I thought it was a bit weird that Soumia was inside the house the whole time from 8:30 am to 5 pm. Sure she is there to cook you breakfast (for an extra charge), clean the sheets, restock the towel, and clean the house, but it was a bit uncomfortable for two men to share a house with a foreign woman we did not know - especially in a very conservative muslim community. She slept in one of the rooms for most of the times throughout the day. Other times, when we were trying to rest and take a nap, she was on the phone so that created some disturbances. Thought it was a bit rude actually. Also, even though we booked the entire Riad, Hafid upon our arrival told us (two guys) that we can only choose one room to stay in. Thought this was bizarre. He then told us we can choose two rooms to stay in, but only those two rooms can be entered. Again, weird. Soumia, slept in the other room throughout the day.
The WIFI: When communicating with Geraldine, she told us it was an extra 5 euros to activate the WIFI. This was a bit weird since WIFI is listed as one of the ammenities, but she threw in the WIFI for free so that was good. The speed, however, is very slow. It was very difficult to get a decent internet speed. Still, we were very thankful for even having wifi.
The Riad, itself was lovely and nice. It's central to the Medina. It can get quite loud throughout the night, giving an uneasy sleep. It was just the little things that were unforuntate. Good Riad though!
First of all, thank you Paul to have taken time to leave us an evaluation on your stay at our home. I am delighted that you have appreciated the riad and it was a pleasure to communicate with you before your departure, however it would seem that on the spot you seemed more discreet and less communicative with Hafid, who felt that you wish to be quiet, did'nt dare to bother you with too long speeches not to disturb too much you. Even if he does'nt speak a perfect English, but speaks fluently and is always available to help you, to guide you, to inform you at best and even to accompany you, he's always ready to do his utmost to make your stay the most pleasant and confortable, nobody never complained of his " inaptitude to be English spoken " as you say, you can consult the other reviews left for two years by the other travelers who stayed at our home and you can see that the majority of our guests are English speakers. I would like to tell you also that at any time you could contact me by e-mail to let me know about some of your difficulty to communicate or for any other requests etc... I would have arranged everything !
As for Soumia, who is, as indicated in all the previous reviews of our guests, very helpful and gentle and soft and knows how to be discreet to leave you in any intimacy in the riad. Her work consists in serving you according to your demands, to make the daily housework of the bedrooms and to keep the house clean and to take care of you. I am sorry to know that her presence was an embarrassment, disturbed your rest, and bothered you... i guarantee that i will arrange that disagreement with her so that the incident of her private phone conversation does'nt reproduce any more. Finally I would like to specify that it is always possible to ask to her to leave once bedrooms and bathrooms are cleaned and the breakfasts are served. But I sincerely think, nevertheless that she took to heart to take care of your well-being and to be for your service daily without wanting to disturb you and I am sincerely sorry if it was the case.
Concerning the pool which was dirty as you say it, I need to specify that the water of the pool is treated with chlorine and filtered daily, however actually just before your arrival a family with very young children stayed one week at home and the children took advantage a lot of the pond which of course is not a swimming pool but a pool of enjoyment and refreshment of 3 m x 2,20 m which is very pleasant to cool during the strong hot season in Marrakesh but which cannot be taller according to the size of the place which welcomes you but which is already rather generous to relax and cool but not to swim naturally, what is the case in all the riads having the same surface of patio as ours. The pool was hardly used by this family which preceded you, it can explain that the water is less clean and it is necessary to know that it will need 1 entire day to drain away the pool and 2 days to fill it entirely so your stay would not have been enough long so that you can bathe in a renewed water.Furthermore it is necessary to know that in Morocco the water is precious and can become scarce, many families in the medina have no tap water, for reasons of environmental protection, we cannot allow to change the water for each of our traveler and for obvious practical reasons between every stay.
The riad is situated well in a quiet, family and authentic district of the medina, the house benefits from the peace and from the less animated and tumultuous aspect of the less tourist district considering that it is not in souks or around the Jemma El Fna square while being very close to all the places of interest and to the place and the souks, however as everywhere else there can have sometimes some noise pollutions and interferneces relative to the fact that you are in town. Howeve, I hope that the location of the house in the center of everything, allowed you to discover and appreciate the amazing red city!
Concerning finally the WiFi, he can by slower than the WiFi because we are in the medina which in one certain hours lose in quality of connexion of internet network for the benefit of the new city Guéliz where the wifi must be faster and less capricious, it's necessary to take into account as well as the walls of the houses in the medina are very thick (80 cms), furthermore I specify that we are in 3 G and not in 4 G what can also explain that the downloads of heavy files can seem more difficult and slow. I am sorry about this inconvenience which unfortunately we cannot master and which is except our willingness.
Know that Hafid, Soumia and myself make our best effort to return the stay of our guests the most comfortable and pleasant and our priority is your well-being and your satisfaction, our reward !
Geraldine is a very caring and responsive host who was an absolute pleasure to correspond with. In her riad, she has created a beautiful refuge within the old Medina. We (two Americans and two Norwegians) spent four nights at the riad in late September. Geraldine arranged airport transfers for us, which went off without a hitch and which I would highly recommend – as first time travelers to Marrakech, I’m not sure we would ever have found her place if left to our own devices. Additionally, she arranged a cooking class for us, which was definitely a highlight of our stay. The class was presented by Soumia, who is an exceptional cook and housekeeper, with the assistance of a fantastic English-speaking interpreter, and included a shopping trip to the local markets for ingredients and observing (and assisting a bit with) the preparation of a delicious lamb tagine, a pepper and tomato side dish, and apricots with cinnamon for dessert. A demonstration and explanation of Moroccan mint tea preparation was also provided. Arranging this class for us was a first for Geraldine and team, and we really appreciated their efforts. Also appreciated was assistance from Hafid, who recommended a nice nearby hammam, where we had a lovely bathing and massage experience, and who was a great help to my Norwegian friend, who has some mobility issues, in finding and procuring some brass lamps similar to those that light the riad. These were all positive highlights of our Marrakech experience.
On the less positive side, as described by a previous reviewer, we found the “crowds, people, street vendors, and the associated cacophony” of the old Medina to be somewhat unsettling. I imagine that more seasoned travelers, return visitors to the city, and fluent speakers of French and/or Arabic might have a completely different experience, but for first-time visitors like us getting from point A to point B outside the riad was rather overwhelming. This obviously is no fault of Geraldine or her Moroccan team, but I would be remiss without at least mentioning it. Also, again with reference to getting from point A to point B, the location of the riad is not ideal for those with impaired mobility. Although relatively close to the Jemaa, where ample transportation options are readily available, walking to the square through the crowded streets was particularly difficult for a member of our party. Again, not the fault of the host or her team, but something to consider. Finally, while the bedrooms are equipped with air conditioners, the common areas of the riad are not. We were fortunate to have rather mild weather during our stay (temperatures around 85° F/29° C), but still experienced some rather sweaty moments. An autumn, winter, or spring visit would probably be most pleasant. Regardless of when you time your visit to Marrakech, if you choose to stay at this riad, I know Geraldine will do everything she can to make your visit pleasant and as personalized to your wishes as possible.
Je suis une passionnée du Maroc et je souhaite vous faire partager ma passion en vous invitant au riad Les Jardins de Séphora, une maison située au coeur de la médina que j'ai récemment rénovée et décorée afin que vous vous y sentiez comme chez vous ! Soyez les bienvenus...