Great location100% of recent guests gave this home’s location a 5-star rating.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
1 bedroom flat with a little balcony. 5min walk from the "Côte des Basques" spot, surfer's paradise... Cosy, Cute and Calm place. Very sunny and cool to live in, nice vibe !
Laptop friendly workspace
1 double bed
1 sofa bed
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 12PM (noon)
Wide doorway to the home’s entrance
Well-lit path to entrance
The situation of the flat is great, 10 minutes from the ocean in a nice and calm neighbourhood with restaurants and small shops. The flat itself was clean but quite simple, if you like student style with some flaws (sofa partially broken, mounting of the shower head broken, bed …
Response from Fleur:
Dear Ulrich, What a dishonest comment you just left there, you sent me few messages over your stay saying how happy you where to be in this flat, that everything was awesome and you slept really well... Plus I've been really flexible with the chek-in & check-out hours allowing you to get the keys before the set hour and left you time to go surfing and leave the flat later the last day even when you got unpleasant claiming for money... That said, you are responsible for the service you order, the reservation you made had strict conditions and you knew it from the get go so I can not be charged for that. The price was mentioned just before you paid. So, if it was not right to you then you shouldn't have finalized the reservation. I only mentioned the hotel prices because you didn't seem to understand the price policy and the scale that was already in your favor since you had a flat for less than a simple hotel room. I was chocked you asked for a discount the very last day - so inappropriate !!! By the way, in my case prices are administered by an automatic option from the app' called "smart charging" so it's the app' that settles the prices according to the surface, situation of the flat and the demand. You have really poorly manners my dear, I hope you don't ask for discounts at the restaurant after finishing the whole plate... Pity's on you, definitely !
Languages: English, Español
Response rate: 100%
Response time: within an hour
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