Hi Heidi – Sorry to hear that your stay didn’t meet your expectations. I am very confused and disappointed on why your hut would not have had all of the kitchen supplies when you checked in. The inventory has been confirmed as complete, so the only thing that I can think of is that the management team was washing the dishes and didn’t get them back in time for your check-in. That is not acceptable and I sincerely apologize. Offlake Rentals are available 24/7 from the glamping site in case of issues like this, but I will speak with them about this incident and request that they put processes in place to make sure that it does not repeat. We also provide two battery-powered lanterns per hut, but have encountered challenges keeping those charged because previous guests may use them all night leaving limited battery capacity for the next guest. This is also not acceptable and we have a plan to fix the situation next year by purchasing rechargeable lanterns and installing a charging station at the pavilion so that each guest can recharge and use as much battery as desired. We hope that you come again next year to experience these improvements and have a much more satisfying rustic glamping experience. Dan and Beth