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Top-Terrace 2nd. Level 
Terraza Segundo Nivel.Casa Mercy Hostal
Private room in bed and breakfast

Casa Mercy: Clean & Friendly (Room 1, The Family)

Omelio A.

Casa Mercy: Clean & Friendly (Room 1, The Family)

4 guests
1 bedroom
2 beds
1 private bath
4 guests
1 bedroom
2 beds
1 private bath
HOME HIGHLIGHTS
Sparkling clean9 recent guests have said that this home was sparkling clean.
Great location94% of recent guests gave this home’s location a 5-star rating.
Great check-in experience94% of recent guests gave this home’s check-in process a 5-star rating.

Very central and clean house run by Omelio (Eng.) and Mercedes (S. Worker) and family, who speak English, Italian and French, etc and are helpful, knowledgeable and friendly. Two bright rooms upstairs. Wi-Fi Connection by ETECSA personal Card at home

Casa muy céntrica y limpia, Omelio (Ing. Civil) y Mercedes y la familia, que hablan varios idiomas (Inglés, italiano y francés, etc.) y son cariñosos, eficientes y amables. 2 habitaciones en primer nivel. Wi-Fi Conección con Tarjeta ETECSA.

Amenities

Air conditioning
Essentials
Iron
Laptop friendly workspace
TV
Washer

Sleeping arrangements

Bedroom 1
2 double beds

House Rules

Not suitable for pets
No parties or events
Check-in time is 12PM (noon) - 10PM
Check out by 12PM (noon)

Accessibility

Wide hallway clearance
Accessible-height bed

Availability

62 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Chang User Profile
Chang
January 2018
Omelio is a super friendly host as I feel. If possible, please try to eat dinner at their house, the fish is really good!
Omelio A. User Profile
Response from Omelio A.:
Thanks a lot Chang!! You are super guest too... We hope to see you again...
January 2018
Beth User Profile
Beth
March 2017
Casa Mercy is a very nice place close to Parque Vidal. Omelio and Mercy are very friendly and helpful. Omelio's reccomendations and help with travel plans to other areas was really appreciated. We would stay there again.
Omelio A. User Profile
Response from Omelio A.:
Muchas gracias Beth, estuvimos muy a gusto con ustedes en nuestra Casa Mercy, les esperamos próximamente. Mercy y Omelio
March 2017
Jess User Profile
Jess
February 2017
Casa Mercy was just as described. Clean private bed and bath (bath across the hall). The only bummer was that the bedroom windows didn't seem to open and the balcony door was locked. Other than that the hosts were extremely accommodating even with their friends visiting from out …
Omelio A. User Profile
Response from Omelio A.:
Thank you Jess! Kind regards, Casa Mercy
February 2017
Bruce User Profile
Bruce
February 2017
Santa Clara is a modest city. Thus you will not find 4 or 5 star locations. As world travelers staying in all kinds of locations we appreciated the security of Omelio's B & B and the cleanliness. The breakfast was typical Cuban but very, very well done! Wish we had more time…
Omelio A. User Profile
Response from Omelio A.:
Hola Bruce, estamos muy agradecidos de sus comentarios sobre nuestra casa y en general con la relación huésped-familia, siempre nuestro objetivo es en principio satisfacer a nuestros arribantes. Le damos las gracais y les esperamos en futuro próximo. Mercy y Omelio
February 2017
Shannon User Profile
Shannon
February 2017
The hosts were easy to communicate with via email and friendly and welcoming. Their home was immaculate and comfortable and in the middle of things to do. Our only concern was that they don't provide a key to the home so you need to have them let you in. It was fine for our one n…
Omelio A. User Profile
Response from Omelio A.:
Thank you very much for your nice review! We would like to provide our guests with the key, but sometimes they forget to return the keys. This will bring a big problem for us if someone take by mistake the keys because we will need to change the locket of the entrance if that happens. That is why we can not do it. I am sorry for the inconvenience. I am really glad that you had a great stay with us. Thank you for coming! kind regards, Casa Mercy
February 2017
Lindsay User Profile
Lindsay
January 2017
We thoroughly enjoyed staying with Omelio and Mercy. Their house is beautiful, and the access to their courtyard and terrace is an added bonus. The rooms are lovely and very clean. In addition, Omelio is a wealth of information on Cuba and Santa Clara. He helped us find taxis, ex…
Omelio A. User Profile
Response from Omelio A.:
Thank you, Lindsay! It was a great pleasure to have you here at home! Best regards, Isel
January 2017
Stefan User Profile
Stefan
January 2017
This was our fourth and final stop in Cuba. The first 3 ranged from okay to excellent; unfortunately, our stay in Santa Clara was not good. First, there is no need to visit the town itself. It is boring and depressing with very little redeeming value (unless you are a Che fan). T…
Omelio A. User Profile
Response from Omelio A.:
Casa Mercy le agradece a Stefan la reseña realizada sobre nuestra ciudad de Santa Clara y sobre y corta estancia en nuestro hostal. Lamentablemente su apreciación sobre estos dos aspectos no fue buena; y realmente es lamentable porque nuestra ciudad de Santa Clara es una ciudad viva, con mucha vida nocturna y ambiente cultural, su atractivo principal es su pueblo siempre amable y generoso, es un punto obligado de estancia donde no se vive como un turista sino que se comparten espacios como ciudadanos residentes; que usted no haya encontrado esos espacios, no haya disfrutado de sus museos, parques, ofertas culturales y en especial de la obra monumentaria de nuestro ¨Guerrillero Heroico¨ en nada denigra los valores de nuestra bella Santa Clara. Muy estimado señor Stefan, en nuestro hostal encontró lo que se detalla en la página web, las opiniones de cientos de turistas durante más de 20 años en diferentes espacios dan cuenta de ello; como el Sol, también tenemos manchas pro casi todos han visto más luz que manchas y por ello estamos seguros de brindar un servicio aceptable de acuerdo a nuestros precios de oferta. Le expondré nuestras opiniones sobre sus severas críticas: 1.- El colchón de la cama camera estaba necesitado de arreglo y desde hace 10 días se encuentra en perfecto estado. El cobro de cama adicional sólo funciona para acuerdos con turistas con los cuales hacemos tratos directamente en el hostal. 2.- No se efectúa cobro adicional por los siguientes servicios: caja fuerte, paraguas, secador de cabello, refrigerador/minibar, Aire Acondicionado, TV, etc. 3.- La subjetividad de su opinión maneja el uso del A/C, esto no está en nuestro pensamiento y en todo caso usted debió gestionar el uso es esto asimismo como el precio del desayuno pues nuestro nada miserable desayuno(pan tostado, mantequilla, frutas de tres tipos, taza de café/te con leche, huevos -tortilla, fritos, revueltos, hervidos- servidos con cebolla, tomate, jamón, queso o su combinación, jugos de frutas y miel o mermelada) bien vale algo más de 5.00cuc. El desayuno NO se encuentra incluido en nuestro precio. 4.- El viaje de taxi para recogida en aeropuerto y regreso al mismo nosotros los gestionamos por 20.00cuc en taxis oficiales y puntuales; que usted puede encontrarlos más baratos en ciudad es cierto, generalmente no son taxis oficiales. 5.- Todo viajero debe asegurarse de llevar consigo el suficiente dinero a fin de sufragar los gastos de su viaje, por lo que lamentamos su situación de su carencia al final de su viaje, lo cual nada tiene que ver con nosotros. Muchas gracias por su opinión desacertada y fuera de todo vínculo realista. Casa Mercy
January 2017

Hosted by Omelio A.

Santa Clara, CubaJoined in April 2015
Omelio A. User Profile
335 Reviews
Omelio A. is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Somos un matrimonio con 2 hijos, profesionales ambos, a quienes nos califica la sinceridad, modestia y sencillez. En general somos caseros aunque nos place conocer otros lugares de nuestro país y asimismo otros países; nos apasiona la lectura, los filmes históricos, las cancione…
Languages: English, Español, Français, Italiano, Português
Response rate: 100%
Response time: within an hour
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