Thanks for the review Michael, I would agree with you we are not the hotel to rent a room at if you are looking to party in Jaco and bring girls back in the night. We are a small hotel away for the party in Jaco which is why most people like us. When you arrived you were quiet abrasive with Vanessa because the room was not yet ready and was well before the check-in time. Again as a small hotel we are very busy with holidays and almost every room and villa needed to be changed that day, not your fault, but you were not very understanding. Because you were abrasive on arrival, it is likely Vanessa was a little reluctant to talk to you about the options for activities in the area as you expressed that you just wanted to get in the room and rest.
As for the walk to Hermosa beach, the beach is about 1 km which is less than a mile, so I'm confused as to why it would take 51 minutes to walk there?? As for me not caring, I am insulted, I took the time to ask you questions about your work and try to get to know you.
As for the shuttle service, we offer free rides to the beach and restaurants in Hermosa, because we care about our guests and don't want them to have to walk in the heat the 1 km to the beach. But as we are not the Marriott we don't have a person that runs the van, it is us (my husband & I) and we work at the hotel and occasionally have a life outside of the hotel, so we ask that if you would like a ride we get advance notice, so we can arrange it.
Again thanks for the review and we appreciate that you found our rooms clean and comfortable.