Rusti

4BR Sonoma country home-bocce &pool

Entire home/apt
8 Guests
4 Bedrooms
4 Beds
$1000
Per Night
Per Month
Subtotal Total
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About This Listing

We have a great 4 bedroom, 4000 sq. ft country home on 5 acres with a pool and huge bocce ball court in Sonoma- comfortable, beautiful and rustic-- only 3 miles from the historic Sonoma Square and close to restaurants, wineries and more.

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the back of the house... great spot for relaxing!

the back of the house... great spot for relaxing!

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The Space
Property type: House
Bedrooms: 4
Bathrooms: 4.5
Beds: 4
Check In: 2:00 PM
Check Out: 12:00 PM (noon)

Amenities

Prices
Cleaning Fee: $250
Security Deposit: $1000
Weekly Price: $6000 /week
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
4BR Sonoma country home-bocce &pool

16 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

September 2014

August 2014
Rusti
Response from Rusti:

This is the first time we've ever had any sort of 'criticism', so just responding to ensure our future guests understand how important it is they have an amazing stay here in Sonoma! Jen and her family were great guests. We were traveling when they were at our home (which we normally don't do), so we didn't have the availability to respond in person (but had our property manager on call if anything went wrong).
As for the shower: We had had a pipe burst on the property a few days prior to Jen arriving, and had a plumber come out to fix it-- there was no indication what-so-ever that anything wasn't working-- so we had no idea that the shower was not functioning (i never heard about 2 showers not working, only one) and as soon as she told us-- our plumber immediately came and fixed it.
As far as the blender: we haven't used it in a few months, so it had obviously been broken by a previous renter and we had no idea it was not operating. We also have a magic bullet that works perfectly fine. It's not like we are short on appliances here ;) As soon as we heard the blender was broken, we offered to have our neighbor bring one by. Has since been replaced (as we love margaritas as much as the rest!). And appreciate Jennifer letting us know--as often times renters won't mention this sort of stuff to us!
As far as the outdoor umbrellas- we bought them a few months ago from West Elm and they actually aren't the quality we expected. We get the occasional nasty winds out here, which recently had taken one out. As far as I know, when we left, one was broken. When I returned from our trip- both were. Could have been a previous renter that didn't mention it, but we used them a few weeks ago and the one was fine. We would love to purchase more sturdy umbrellas--and intend to do so in the future. This is our home and we are always working to make improvements when we can.
And finally, as for propane- with 2 heat lamps, 2 fire pits and a gas grill-- we usually don't check the tanks prior to renters coming-- normally they have some in it, but as these are extra 'amentities' that we have put in to make the home a better stay, we do expect that our guests may need to fill up a tank for their use here. It was an unfortunate situation that all were empty when she arrived. Our previous renters obviously left them empty.
This is not our vacation home, it is our HOME. We do what we can to ensure that our guests have a fabulous time. But unfortunately, it can be a challenge when you rent your home out and things aren't treated properly or are not reported. We aren't in the business of running a hotel. We are busy professionals that have a unique and significantly less expensive option for groups to experience Sonoma We can't guarantee that everything will be perfect (unfortunately, it's not the Ritz), but if we notice something is an issue, we will ensure we respond. We hope that renters continue to let US know when there is an issue, and they can be ensured that we will do what we can to fix the situation.

August 2014

June 2014

May 2014

May 2014

April 2014

This host has 12 reviews for other properties.

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About the Host, Rusti

Rusti
Sonoma, California, United States
Member since July 2012
Response rate: 88% (past 30 days)
Response time: within a day
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