About This Listing
We are a young company running a nice hostel just next to the SMN station and the Fortezza .
We offer many common spaces including a garden,a patio ,solarium,
all equipped with new forniture .
Most of the room are ensuite and fitted with AIRCON .
The free wifi is just a bonus for our customers.
The hostel was not what i thought. I stayed other building which is on the opposit side. There is no kitchen no reception only rooms for guest. I had to go out and walk a cross to go reception or kitchen(so I didnt use much) There is no aircondition so i opened the window then mosquito came so many. There was no mosquito net on the window. The hostel location looks like close on the map but it's not so close.
It is nice that it is located just down the street from the train station, and it is walking distance from all the shops and restaurants too! The staff isn't the friendliest. I paid for a reservation for 2, but they only put me down for one person. Then after proving I paid for 2 people they told me that my brother and I wouldn't be able to stay in the same room because I guess according to the manager, even if you make the reservation for 2 beds that does not mean the beds will be in the same room. Which I have never heard before. My brother and I refused to not be in the same room so they gave us a private 2 bed bedroom which was nice but it felt like a jail cell. Also they tried to make me pay taxes for the room twice.
They put me in a dorm room on the other side of the street, which didn't look at all like the pictures. There was no air conditioning, so it was really hot in the room. For this reason we kept the window open the whole time, confronting us with the very noisy location of this hostel. Some of the bathroom doors wouldn't lock. One of the staff members was friendly helpful, another one not so much. It's not a bad place, but not a great one either.
O lugar é bem próximo a estação central e é um ambiente típico de albergue. É um bom lugar para ficar em Florença. O meu quarto não tinha ventilação ou ar condicionado como dizia o anúncio e estava muito quente. Mas, apesar deste pequeno incômodo foi um lugar especial para mim.
Good enough to stay one night. The place was smelling and not too clean rooms.
This host has 24 reviews for other properties.View Other Reviews
About the Host, NewOstel-Florence
New Ostel is a hostel situated in the heart of Florence: at only 200 meters from the train station of "Santa Maria Novella" and from famous Fortezza da Basso.
Arriving by train you can easily reach New Ostel on foot with your luggage.
The hostel is located in an indipendent historical building and it is equipped with all the most modern comforts.
All the rooms have private bathroom and air conditioning.
At disposal of our clients there is a little courtyard where to park bicycles and a terrace - solarium for relaxing at the first floor.
The "New Ostel" can accomodate up to 22 people, in double or triple rooms - we do not have any single rooms.