About this listing
Ban Sua Palm Heights is located near our two seaview infinity pools. It offers superb and marvellous seaviews. Situated just 300m from the beach on a hillside to ensure our stunning Chaweng bay seaviews, our villas offer contemporary Thai elegance and modern design. All our villas do have seaview terraces with unspoiled seaviews to the wide gulf of Thailand as far a Koh Phangan, which is Samuis little sister. Our villas do all have their own and unique design to enjoy holidays in a peaceful surrounding. You may reach Chaweng or Lamai Samui`s most popular beaches in 5 minutes by public transport or car.
Ban Sua amenities and facilities:
- free seaview infinity swimming pool, shared
- free on site parking lots
- free water / electricity usage
- staff 24/7
- free wireless internet access
- room service
- individually controlled aircon
- free of charge are 2 bottles of water per day from the minibar
- Sat TV
- DVD Player
- bathrooms with granit stones and seperate hot shower
- free Coffee and tea making facilities
- rooms cleaned daily, linen and towel change
- car / motorbike rental
- laundry service
- large fridge in the room
There were two of us staying in one of the villas and it was perfect. Very clean when we arrived and they would clean the rooms every day during our stay as well. The staff were very accommodating, from bringing our suitcases up to our room, to organising transport to various restaurants. We were always greeted with smiles.
The apartments are out of the way which is perfect for a tranquil get away but it's still very easy to get into either Chaweng or Lamai if you're interested in anything from shopping to clubbing.
Excellent value for money, I would definitely stay again. The views from our room and the pools were excellent.
Take into consideration that a lot of taxis either won't take you or charge you extra for going up the hill, we had one or two problems but the staff were more than willing to come and get us from the bottom. It was best when we hired our own transport which made it very easy.
Thank you Klaus and team
I'll start off this review with two simple words: STAY AWAY!!!
It's important to note, and it isn't noted elsewhere, this is the notoriously well known DUMP on the Island Ban Sua. If I could leave Ban Sua a negative star review, I would. Ban Sau should be blacklisted from Airbnb.
Location, Location, Location
This "resort" is truly remote. Nothing, no exaggeration is accessible. You're up on top of a very steep mountain. My girlfriend and I are active and walking up the mountain was challenging. At the bottom of the mountain is a highway with no sidewalks. Taxi's one way cost 300-500B to go a 10 minute drive. You must rent a car.
Filthy, filled with bugs and lizards. At least we had a cute lizard, we named him Lizzy who lived in our bathroom. Chasing a cockroach and caterpillars out of our room every morning was not a highlight.
Steps through out the facility are cracked and uneven. Many ledges do not have rails.
The water on all the pools smells like chemicals and is murky. My girlfriend got a rash on her legs after sitting in the pool for an hour.
The owner, Klaus is nowhere to be found. Klaus does not make himself available at all.
The entire staff's English skills are comparable to a toddler.
While the staff was busy, and Klaus would constantly defend their productivity, I found them in a shed drinking and smoking. Even took a picture of the crew!
They charge to use the safe in the room, even though windows in both units we stayed did not lock.
Ban Sua advertises an affordable shuttle. Part of the reason we chose this Airbnb. It was never available, ever. We weren't even picked up or dropped off to the pier. Always an excuse. The driver is driving somebody else, the driver has the day off, at 4PM, the driver has gone home for the day. It's a big lie. You will end up paying at least 50% of Ban Sua's daily rate in taxi fees because the shuttle is never available.
But, it gets BETTER. We asked for 2KG of laundry to be washed before we left. Ban Sua had the laundry for three days and it was not complete. When we asked for the laundry to be returned, it was returned, but in bags full of bugs. When we brought this to Klaus attention, we didn't receive a response. When we showed the on site staff, they kept telling us it was their day off. Nok didn't even want to replace the plastic bags. Klaus and crew must think it's perfectly reasonable to take three days to wash clothes, and when not done, to give the client back their clothes in bags of bugs.
Stay here if you like cockroaches, enjoy being on the top of a mountain with nothing to do (the resort has 0 facilities) and constantly negotiating with taxi's. At least the views are pleasant.
Casa genial, vista geniales, habitación enorme y limpia. Problema: el personal. Nos quisieron estafar. Queríamos ir hasta Surat Thani y nos querían cobrar 1600 bath por persona. Por suerte antes de contratar el servicio miramos por las compañías cercanas y resulta que el precio era 600.
Todo genial excepto el personal, deberían de ayudar a los huéspedes y no intentar beneficiarse abusivamente de ellos.
The appartment is well located in the hills of Koh Samui between Chaweng and Lamai. Both cities can be easily and fast reached by rental scooters. The view is just amazing. There are two small bays (one in front and one before Lamai) which we preferred over the big beaches in Chaweng and Lamai. Klaus was very kind and helpful!
This was probably our favorite stay throughout our journey in Thailand. Klaus is very quick and responsive to emails. We arrived in Samui during after hours. He gave us the option of them picking us up from the airport for a fee that is comparable to airport taxis. His wife greeted us and gave us a quick rundown of everything while answering our questions. The property is well maintained and the room was clean and large. The view is amazing! We rented motorbikes for a day from them as well. While it is off the beaten path, we enjoyed it because it was quiet yet still not far from everything. We arranged our snorkeling with them as well. He seems to own a handful of dogs, which were super cute. They did not disrupt our time there. We thoroughly enjoyed our stay! Thank you :)
We stayed at this place for 8 nights and it was great! The staff picked us up from the main road as not all cabs are able to drive up the steep hill.
The view from our place was amazing, the pool area was nice and refreshing with some shaded spots. It was very clean and we were also able to use the wifi by the pool. It was nice for the days we didn't feel like going to the busy beaches. The pool area was very quiet.
It was nice to be in such a quiet location as Ko Samui can get pretty overwhelming in some areas. The little Coral Cove Beach was just down the hill. The water was cooler and the beach was not busy like Chaweng and Lamai.
The room itself was very clean and spacious. The AC worked very well and it was quiet at night. We also rented scooters and were able to get transfer to the airport without having the hassle of trying to get a cab on the street.
The place is way better than what you see in the pics.
Location is very good just 10 mins ride to both lamai and chaweng but would like to add that lamai is not that good.
Hosts made sure that room was ready on time and thier staff attended to every need.
Infinity pool is a great place to relax.
Rooms get cleaned everyday and theres nothing that one will feel is missing.
Great job klauz and tara.
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