Sandye

Sunny Beautiful Sublet All Yours!!!

Entire home/apt
4 Guests
2 Bedrooms
3 Beds
$149
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

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Sunny Beautiful Sublet All Yours!!!
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The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 2
Beds: 3
Check In: 4:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $15 / night after 2 guests
Cleaning Fee: $60
Security Deposit: $200
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
Sunny Beautiful Sublet All Yours!!!
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199 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

April 2015

April 2015

April 2015
Sandye
Response from Sandye:

I'm sorry you were confused about which apartment was yours. I clearly state in the email I sent you which apartment you were in, I stated " The apartment is on the 4th floor, the top floor.". There was also a number on the envelope I left for you with your keys and there is a corresponding number on the apartment door. The other guest also had it clearly stated in her email which apartment she was in. Hers said her apartment was on the 3rd floor, right under the top floor. There was also a number on her envelope and a corresponding number on the door of her apartment. I'm sorry you were confused and frustrated by the instructions and the inadvertent confusion of the other guest.
The welcoming email/letter is copied and pasted but is also personalized for each guest as needed. It seems foolish to type out the same letter each time but it is updated and corrected for each guest. The instructions on where to pick up the keys are also clearly stated, and I believed you understood them by your reply stating "we'll take a taxi to your apt. to get the keys when we arrive.". I also say to call me and if I am available I will meet you at the apartment with the keys. You declined to do this and said you would pick up the keys on your own.
The whole building does have one owner but it is not all rented out as you mention.
Thank-you for the suggestions to make the apartment more comfortable and functional. I will address them.
Hope the wedding was fun.

April 2015

April 2015

March 2015

March 2015

This host has 171 reviews for other properties.

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About the Host, Sandye

Sandye
Brooklyn, New York, United States
Member since February 2009
Response rate: 100% (past 30 days)
Response time: within an hour

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