Entire home/apt
4 Guests
1 Bedroom
2 Beds
$85
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Our luxury 2-story loft guest house with private yard and "pet relief" area in rear woodsy area of property.

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PVT. STAIRCASE TO REAR UNITS- SPANISH HACIENDA & HOLLYWOOD LOFT

PVT. STAIRCASE TO REAR UNITS- SPANISH HACIENDA & HOLLYWOOD LOFT


The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 1
Bathrooms: 1
Beds: 2
Check In: 3:00 PM
Check Out: 11:00 AM
Pet Owner: Dog(s)

Amenities

Prices
Extra people: $10 / night after 2 guests
Cleaning Fee: $75
Security Deposit: $400
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
SPANISH HACIENDA (ORANGE) BALCONY

SPANISH HACIENDA (ORANGE) BALCONY

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42 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

February 2015
Cheri
Response from Cheri:

It's unfortunate Cameron didn't mention how they violated the rules by arriving ONE HOUR PRIOR to check in WITHOUT PERMISSION when I had asked him to call me first, or even bother to mention the 4 complimentary glasses of wine they were greeted with after their premature arrival.
As far as his laundry list of complaints, the jacuzzi is professionally serviced once a wk.
The BBQ has 4 grills, so if one has a hole in there are still 3 more grills to use. We do ask guests to clean up after themselves when using the grill as we are not a restaurant. The outside of the grill had actually been hand cleaned by ME WHILE THEY WERE HERE (not "for years" as he implied! ) I also personally hand cleaned the group dining tables/chairs, fire pit, bar, & tiki hut table WHILE THEY WERE HERE!
I also hosed down the pool lounger the same day, so that's why it was wet. If I hadn't, he probably would have complained it was dirty, rather than "soaking wet" for a few hrs. on that particular day.
As far as the dog hair on the tanning loungers, guests should not have their dogs on the loungers. Had I also washed those cushions down, then he would have complained they were too were wet, rather than "covered in dog hair."
As far as the grounds not being well maintained, I have a gardener who comes once a wk.
Lets be realistic, it IS the middle of winter with semi-cold weather, wind & leaves blowing around not the middle of summer.
Yes, the $75 cleaning fee is used for cleaning (the saltillo floors are swept & mopped after every guest!) along w/ replenishing numerous supplies, and also setting personal property gate & unit door codes for each new guest.
This is not a hotel it is a personal residence. If you want professional deep cleaning service, a 2-story townhouse such as this unit will run you $150 & up in L.A. not $75.
At only $85 night for 2 guests (or in Cameron's case $105/ 4 guests) we are very low priced considering the upscale neighborhood we are in and the tropical resort property, and fully furnished guest houses. We stay booked solid and even have to turn guests away.

February 2015

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This host has 228 reviews for other properties.

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About the Host, Cheri

Cheri
Los Angeles, California, United States
Member since February 2009
Response rate: 98% (past 30 days)
Response time: within a few hours

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