Entire home/apt
4 Guests
2 Bedrooms
2 Beds
$129
Per Night
Per Month
Subtotal Total
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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Your Private Roof Top Hot Tub

Your Private Roof Top Hot Tub


The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 2
Bathrooms: 3
Beds: 2
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Security Deposit: $500
Cancellation: Strict

Description

House Rules

Availability
3 nights minimum stay
Your Private Roof Top w/Hot Tub and Covered Social Area w/Mayan Art Pieces

Your Private Roof Top w/Hot Tub and Covered Social Area w/Mayan Art Pieces

14 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
December 2014
Jamais McCullough
Response from Jamais McCullough:

Thank you Pili for being a terrific guest. As we have a personal concierge service for you we try to be attentive to your needs and give you a personalized check in and check out and explain how to work everything in the condo. Also to help you know your bearing and where important things are located. We do have a full time repairman on staff because we feel if there are any issues which come up, we want them to be taken care of right away. The condo is 2 blocks off of 5th Ave, and is ideally located because 4 blocks away you have access to two major grocery stores and 3 blocks to public transportation. We would love to have you back again.

December 2014

November 2014
Jamais McCullough
Response from Jamais McCullough:

Hi Suzanne, we are glad you enjoyed the location and rooftop. We hope that you will return again. Thank you for being wonderful guests! We do have an electricity clause in all of our leases (which is very common so guests make sure not to keep ac running when out or with the doors open). We hope to have you back again.

November 2014

July 2014
Jamais McCullough
Response from Jamais McCullough:

Thank you Verity! We would love to have you back any time!

July 2014

May 2014
Jamais McCullough
Response from Jamais McCullough:

So thrilled that you enjoyed yourself so much Felipe! You and your family were wonderful guests and hope to have you back again soon!! Most Sincerely, Jamais

May 2014

January 2014
Jamais McCullough
Response from Jamais McCullough:

We are glad to hear that Tim enjoyed his stay and some of the very positive aspects of his visit and our condo. He was very nice to work with during the booking process. I gave him a very nice review. We were on vacation for Christmas so we did not personally greet him, but Lucy, his personal concierge did. Upon arrival, we provide our guests with a local cell phone with her number (as well as ours and emails) for convenience. We also have a welcome letter with the condo info and services including banks and our favorite restaurants, maps, and guide books to help our guests acquaint themselves with Playa del Carmen. At his arrival, Lucy pointed out that there are different sets of towels for use - one for the beach and one for the bath and to please not bring the bath towels to the beach. She also asked for the refundable security deposit - as per the lease and the Airbnb House Rules. At that time, Tim refused to pay. After a bit a struggle which included having to contact us on vacation, he gave her some of the deposit and the remainder later. We believe that he must have still been upset about this as he never mentioned any of his other concerns during his stay to Lucy or to us. Our property management has a full-time handyman on staff who could have immediately assisted. The condo sleeps 4 guests on 2 kings size beds and we have an air mattress and couch, in case someone cares to use them for additional sleeping. That is their option but we do not market it that way. It seems like some of the items in the lease are being blow out of proportion a bit but actually had no impact on his stay. As a result, we are a bit puzzled by this review. We will be sure to check with our other guests to make sure they are not experiencing these same issues. We hope that in spite of these things, Tim and his friends enjoyed their trip.

January 2014

August 2013
Jamais McCullough
Response from Jamais McCullough:

We would love to have you all back as guests. You have such a nice family and friends!

August 2013

August 2013
Jamais McCullough
Response from Jamais McCullough:

Thanks Mel! You were a fantastic guest and we hope you come back again!!!

August 2013

This host has 61 reviews for other properties.

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About the Host, Jamais McCullough

Jamais McCullough
Playa del Carmen, Quintana Roo, Mexico
Member since July 2011
Response rate: 97% (past 30 days)
Response time: within a few hours
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