Dennis is right to say that he and his wife are different from other renters who have stayed at my apartment, but not for the reason he gives - that he was there for 30 days and most guests stay for just 2 or 3 days. Before Dennis arrived (very late with no apology) I had a Greek family staying with baby and small dog. They were very happy in the flat for 10 weeks. Now I have a visiting Professor of Economics from South Korea who is staying for a month. Last year, he stayed for 3 months. Last year, I also had three other guests who all stayed for over 3 weeks.
At no time did I "promise" Dennis 25 MBPS internet speed (this is only generally available, I believe, in South Korea). I did say that I would try to get O2 (my server) to up the speed from 14 to 25. They couldn't do it. 14 MBPS is the norm in Prague and most of Europe.
The piping was blocked by excess coffee grains.
The books on the book shelves are not unlike other books. Many are in Czech, some are "classics" and some are undoubtedly old. Having grown up surrounded by books, a bare book shelf looks bereft. Whether they are old, new or "musty", I have to have my books, and in this particular flat I am building up a collection.
Dennis bombarded me during his stay with long emails and text messages (some exceeding 1000 words) all about his woes, complaints, allergies, digestive habits and gripes. We tried to deal with each dissatisfaction as gently as possible. As my caretaker said, "there are always some people who will never be satisfied, even probably in a 5 star hotel."
Dennis paid me 32 euros a night for his stay of 30 days. I reimbursed him for one night he did not stay due to electrical failure. The electricity came back the next day and he failed to push a jump switch which he had been shown how to do.
My apartment offers incredible value compared with any 5 star hotel - a very spacious 63 square metres, under-floor heating in the bathroom, top of the range TV (Sony), Russell Hobbs toaster and kettle, whirlpool dishwasher, washer dryer, hairdryer, free Wifi, and generally a lovely setting with chandeliers and parquet floors, in a great neighbourhood with beautiful houses.