Self check-inEasily check yourself in with the lockbox.
Light, modern and cosy one-room loft (45qm) with double bed, double sofa sleeper, separate full kitchen and bathroom. The windows are located to the backside of the building, so you don´t recognize the city traffic barely.
Laptop friendly workspace
1 king bed, 1 sofa bed
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Self check-in with lockbox
The place is centrally located and near the train station. The nightclub on the block is so LOUD you can't sleep!!! The music, at least Thursday, Friday, and Saturday night goes until 3AM and never stops. It was mostly clean but the floors were filthy. My white socks were brown a…
Response from Hamburg:
Dear Hank & Desiree, First of all, we want to thank you for the feedback. We would like to apologize for the dirt on the floor and of course we will pass this information to the cleaning team immediately, so this will be done better in the future. But we ca But also we would like you to know that there are some points in your feedback that we think are unjustified. For example the fact that our colleagues didn't take more than 20 minutes to be on-site to help you. They were there for you as quickly as possible and would have liked you to show how to open the door, but you weren't even interested in it. We also are very sorry that you suffered because of the noisy nightclub, but this is not our fault how loud this one could have been. We have never had such a bad feedback due to the fact that the club is so loud, but anyway it is important for us to know. The last thing we would like to mention is regarding the communication. We also could have sent you the information in English, but the very first message you wrote was in German, so we thought that would be no problem at all. It would have been great to know that you don't understand German before! We hope you had a safe journey back homes and wish you a great weekend. Kindest regards Your HamburgHomes-Team
Die Hamburg Homes GmbH bietet Ihnen möblierte Wohnungen in den schönsten Stadtteilen Hamburgs an – zentral in der Innenstadt und in den beliebtesten Szenevierteln. Immer mitten im Leben unserer großen, wundervollen Stadt. Es ist uns wichtig, dass Sie einen Platz finden, an de…
Languages: Deutsch, English
Response rate: 100%
Response time: within a few hours