Great location90% of recent guests gave this home’s location a 5-star rating.
Sparkling clean6 recent guests have said that this home was sparkling clean.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Spacious cozy room with double bed and new modern furniture. Free wifi
Private bathroom. Towels, soap, etc. are offered.
Access to the common areas of the house (notice that we have a charming dog living with us)
5 minutes walk to the city center.
Laptop friendly workspace
1 double bed
Not suitable for pets
No parties or events
Not safe or suitable for infants (Under 2 years)
Check-in time is 2PM - 10PM
Check out by 12PM (noon)
Diana was incredibly welcoming and a wonderful host. She not only accommodated my stay in Vitoria, but also helped by picking me up from the station, driving me down to see a small village just south of the city, showing me all of the great sights of Vitoria, and even heading out…
It's very close to the university, so great if you're often going there (faculty of arts and department of linguistics). Not so close to city centre/old town. Not recommending if you're a bit picky about hygiene, or a bit allergic to dust or animal fur.
Response from Diana:
Thank you again for chosing our apartment. As you can see in the rest of our reviews, the location and proximity of the city center is emphasized by most of our guests, so we are sorry and surprised that 5-8 minutes walking was not close enough for you. Regarding the cleanliness, we changed your duvet and recleaned the bathroom while you where here to make sure that you didn’t find animal fur, Lur is a furry pet and we carefully try to keep her out of the private areas. We are very sorry that you still found some fur stuck to the duvet cover (it probably got there during laundry) . We also mention our pet in the description of the apartment in order to warn our guests. Thank you. Diana.
Wonderful experience! The host was a sweetheart, super nice and approachable. They came to pick me up at the bus stop, they gave me great recommendations about places to visit and we had a wonderful conversation. I could even borrow their bike. The apartment is beautifully decora…
THE HOST IS SUPER KIND. HOWEVER WI-FI IS TOO SLOW TO USE AND IT IS TOO COLD IN THE ROOM AT NIGHT. SO I COULDN'T SLEEP...
Response from Diana:
I am sorry to read that you could not use the internet and that you were cold. you are the first guest who complains and we will do our best to improve. However, you should have talked to me while you were staying at my place if you were really having those issues. I checked the internet speed and it it is between 40-50 MB, maybe you were using the wrong network? On the other hand, the heater is set for an optimum temperature (I feel really warm at night), but you had extra blankets in the wardrobe that you could have used. I would recomend you to talk to the host next time you have inquiries or issues with your stay. Also, please avoid leaving the house full of trash, wet towels and dirty dishes next time you use Airbnb, please. All the best.
I am a hard working girl who loves enjoying life by sharing wonderful moments with the others. Traveling is my passion and my best learning source. I have visited many countries around the world and I enjoy talking about my amazing stories while I listen to yours. I am independe…
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour
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