To any future guests, upon checking into our home you will be given a free cellphone with unlimited minutes to call any Polish number. As is explained upon check-in, if there is ever ANY issue we are availble 24/7 by phone/email/text, and would gladly come to get any guest if an issue arises or even call a cab for them. The phone provided to guests is accompanied by a quick-reference card that provides a number to a company that not only speaks English, but offers rides to and from the Main Square and our home (approximately 12 minutes) for under 5 Euro, (the reference card we provide can be shown to any cab driver, and they will know the exact location of our home, as it is written in Polish and provides the name of our residential community and nearest bus stop 4 mins from our home).
We use this taxi company personally, and they are the best and safest in Poalnd, offering a password service to protect traverlers and ensure secure cabs. We just used them tonight, and it cost under 5 Euro for a weekend night from the Main Square, and we had to wait approximately 3 minutes for them to arrive and get us from the tourist town.
Unfortunately it is clear from this guests' experience that the cab drivers were trying to take advantage of tourists. And we again want to remind everyone to practice safety when it comes to using cabs in a foreign country, which again is why we went to such great lengths to provide this guest, and all guests, with not only a free unlimited Polish cell phone, but also a reliable number to a taxi company.
It is with regret that I respond to this post, but it was very difficult to please this guest no matter what was done.