First, thank you so much for sharing with us your opinion.
About the problem with the water, as soon as we know, we tried to fix it, and just like you said we called a plumber to fix the issue, but he told us that evrything is well with the water, despite that we decided to move you to another apartment, just because we want to provide you the best experience in our apartemnt.
In the case of the internet and about the noise, that was not communicated to us, that's why we didn't do nothing, but we ask you to notice us in the next time that you come here, so we can deal with this kind of issues, because we have departments to deal with it.
One more time, we appreciate your feedback and we hope that you come, so we can provide you a better stay and experience!
Thank you so much,
Feel Porto team