”GREAT DEAL WITH ALL AMENITIES” please inquire, I‘m always available for chatting
SITUATED IN HEART OF KANDY CITY
3 double bedrooms & attached toilets
hot water, fresh linen, Queen beds, Air conditioned, free wifi, free breakfast, laundry
Hosts are friendly and prompt in communication. BUT It is a cheap hotel, not typical Airbnb accommodation. I'm not sure how it is listed here. They have no parking facilities, loading and unloading bags is very difficult as it is in the main busy road without even street parking …
Response from Vajira:
Why didn’t you inform me as soon as you checked in I am sorry you had a bad experience at our hotel. However, your review is misleading because of the following reason. The type of the quality of service we offer is quite similar to other hotels with same rate. We are priced according to similar hotels where we are providing the best value deal for money (money’s worth). I am amazed that as LOCALS why you couldn’t recognize a relatively (comparatively) best value deal. The statement is very vague and unclear when you mention “I'm not sure how it is listed here.” As LOCAL people you should be aware that downtown Kandy is congested and parking is difficult during rush hour. This is common problem to all Kandy hotels. There are parking locations in the vicinity, and all you need do is to inquire from me. When you mention narrow bathroom, to what are you comparing this? As a LOCAL you are aware that these bathrooms are of typical dimensions of a standard hotel. If you believed the pressure was not adequate you could have informed me so that I can adjust it accordingly. The food is prepared according the hygiene requirements, but we do not stick to Muslim Halal standard. However, I am amazed HOW you saw the kitchen area because it is not visible to guests. As LOCALS you should be aware that this restaurant is (non halal) typical city eatery. Most Kandy hotels have a front restaurant because it helps the hotel to stay afloat during off season. It is amazing how you describe everything (literally everything) as unsatisfactory. I am sure I could have done something to please you. Most importantly, you never mentioned anything specific about your dissatisfaction soon after you checked in. I believe the real reason is that you had a much higher expectation of the location. Unfortunately, there are no hotels like that for your desired price. As LOCALS you should know better than that. Please note that you had an extremely large group of adults (7) and I did not charge for additional people. We provided extra beds at your request.
Response rate: 100%
Response time: within an hour
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