I am truly sorry you experienced difficulty in connecting with your Chrome Book. You had indicated that the Chrome Book was asking to input a unique password, which we don’t have on the system, but you said that it was finally connecting and I assumed everything was functioning normally. You were very communicative, even asking about the TV channel lineup, so I am a little surprised that you didn’t let us know there was an ongoing connection problem with the wireless. I would have called the provider, had I known. We know how important the Internet is for guests. We also have a high speed LAN in the unit and an extra router in the unit, as well, for guests with devices that do not get a good signal and we can connect the router to LAN for guests, as needed. Once again, I apologize for the inconvenience.