I will move the section on the electricity higher on the list so it will be more clear. The sign that says Vista Mombacho Apartments is about 36" high and is exactly where is says it is on the Airbnb directions. The law will not allow a larger lettering. The internet comes from the provider, not us. To overcome their shortages we have installed 3 more routers across the property which has helped the signal a lot. When people stream movies it takes the signal away from everyone but that is difficult to control.
Our staff speaks English and has a lot of information and brochures as well as plain English discussion on local events and attractions in the area and are more than willing to take the time to help you. We do not have age discrimination and accept people from all over the world. Currently we have a couple from the Canary Islands who are here adopting a child and a couple from Ireland. Those are the only people that are not from the USA or Canada. The last count was people from 32 countries who have stayed with us. I apologize for not being more present. Normally I personally greet the guest, give a tour of the property and an orientation as to things to see and do in Granada and the surrounding area. Unfortunately the day of your arrival my best fried died and I was very occupied in notifying his family abroad and making arrangements for his remains. In Nicaragua we do not embalm so it is very important that a disposition be made within hours on the body. In retrospect I should have had my wife come down and greet you. She had some classes that morning but she could have cancelled them to see you. In your private feedback you mentioned that you had to pay to use the stove. All the appliances in the kitchen are included in the rental. There is no extra charge for anything. It is a gas stove anyway, not electric so just sitting there costs nothing and I pay for the gas.
Thank you for the kind comments about being able to bring your dog and how safe the property is. We only have one door and there is a doorman there 24/7 and no one is permitted on the property unless they are a guest or a friend of a guest so there are no strangers roaming the property.