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Entire apartment

Stylish, Spacious and Quiet

Joyce User Profile
Joyce

Stylish, Spacious and Quiet

Entire apartment
10 guests5 bedrooms5 beds6.5 baths
10 guests
5 bedrooms
5 beds
6.5 baths
Great check-in experience
91% of recent guests gave this home’s check-in process a 5-star rating.
Great location
91% of recent guests gave this home’s location a 5-star rating.
Sparkling clean
8 recent guests have said that this home was sparkling clean.

An calm oasis to relax in after a day of exploring the city. A rare find with a courtyard garden.

Amenities

Kitchen
Wifi
Cable TV
Dryer
Hair dryer
TV

Sleeping arrangements

Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
Bedroom 4
1 queen bed
Bedroom 5
1 queen bed

House Rules

No smoking, parties, or events
Pets are allowed
Check-in time is 4PM - 6PM and check out out by 11AM

Availability

36 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Salvatore A. User Profile
Salvatore A.
August 2018
Joyces apartment was Outstanding. Our family of 5 adults and 2 children could not be happier with accommodations. The apartment was fully Appointed, Clean, Spacious with a Central location. David met us at the apartment and explained everything very professionally with a great pe…
Michael User Profile
Michael
March 2018
Had a lovely stay in this house. The only problem was when it came to check out time, we were getting ready to leave the house. At 11am, we were just waiting for our uber when the host kicked us out of the house to the curb. I expected a bit more hospitality.
Joyce User Profile
Response from Joyce:
Dear Michael We provide very thorough information regarding our policy for checking in and checking out times at the time of your booking. We aim to be flexible with those timings if possible and if requested by our guests. We gave you the benefit of an early check in which was four hours ahead of our usual 4 pm check in time. On the day of your departure however, we had a same day changeover and therefore an extended check out would not have been possible on this occasion due to a quick turnaround before our next guests were scheduled to arrive. Our concierge and our cleaning team arrived at 11am to find members of your party were still packing and who also requested that our cleaners begin cleaning elsewhere within the property. When your party did finally manage to leave which was to be fair closer to midday, you then requested if it would be possible for you to leave your bags at the house. This led me to assume that there was no uber taxi on its way as you have mentioned in your comments. Our concierge was also told by a member of your party that you were all operating on California time which is apparently much more relaxed. I further add that you reassured me in writing prior to your stay that our house rules were very clear to you and that you would have no trouble in adhering to them. We pride ourselves on providing excellent communication and service to all guests whilst also providing someone on call throughout to deal with any issues during their stay. It is imperative that our cleaners are given sufficient time to carry out a thorough clean of the property in order that we can continue to maintain the highest quality of standards for all our future guests. It is very unfortunate that on this occasion you have chosen to post such negative feedback which we feel is not an accurate representation of what occurred and it reflects badly on the quality of service which we endeavour to provide.
March 2018
Liz User Profile
Liz
September 2017
Wonderful home in the perfect location. Joyce's home served as the ideal base for our friends and family vacation. Should we ever have a big group gathering in Edinburgh again, this will hopefully be our go to place.
Tracey User Profile
Tracey
September 2017
Great location. Place was very clean and spacious. Had everything we need for a wonderful stay in Edinburgh!
Jaimee User Profile
Jaimee
November 2016
Stunning home.
Tasiana User Profile
Tasiana
October 2016
AH-MAZING! The pictures are not really accurate, this place is so much better! This home is immaculately kept, well maintained with excellent amenities and is even more spacious than the pictures look. We were a little concerned at first when we walked down the "alley" to get t…
Jonathan User Profile
Jonathan
July 2016
We had a wonderful stay at the apartment. Very impressed with the set up and amenities. Would definitely stay here again.
Joyce User Profile
Response from Joyce:
Dear Jonathan Thank you for your feedback which is always appreciated and it helps us to ensure that the best possible experience is provided for our guests which is our overall priority. All of our guests are greeted by our concierge service whose role it is to go over any instructions within the property as well as to ensure that they are on hand throughout the duration of your stay should any issues arise. Their contact details are provided to all of our guests. We are very sorry that you experienced issues towards waste disposal and that the instructions were not clear on this occasion. The only way we can maintain a high standard for all of our guests is for guests to notify our concierge of any concerns as soon as possible so that it can be rectified. The drains have now been flushed and are working normally. Thank you for choosing to stay with us.
July 2016

Hosted by Joyce

Scotland, United KingdomJoined in December 2014
Joyce User Profile
36 Reviews
Verified
Busy wife and mother of 2 helping husband run and manage many endeavours.
Response rate: 100%
Response time: within an hour
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The neighborhood

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