Free parking on premisesThis is one of few homes in this area that has this feature.
Our 2 bedroom apartment (75 sqm./807 sq. ft.) is fully furnished complete with furnitures and appliances! It is centrally located right next to Serendra, Bonifacio High Street, Burgos Circle, etc. We have 24 concierge at the lobby, gym and pool.
Free parking on premises
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Security Deposit - if you damage the home, you may be charged up to $160
Be warned, many places in the Philippines use AirBNB to hook you in, but the room is not as advertised. That is what happened here. We booked a room weeks in advance, but upon arrival our room was not ready yet. In fact, they kept asking if we were somebody else, and seemed to…
Response from Kristoffer:
Dear Jeremy, My sincerest apologies for the unpleasant experience you had staying with us. We clearly did not live up to our standards during your stay with us. I was unfortunately also traveling and out of the country when you arrived in our place. We actually have a maintenance team in the property always on stand by to make sure all our apartments are in great shape and in order. I wished you could have sent me a message or contacted me during the 4 days you stayed with us and I would have personally called and instructed our maintenance team to swiftly go to your apartment and attend to you or we could have moved you to another apartment in better condition. If you are in the area soon, we would love to make it up to you, offer our services again and would love to get your honest feedback.
The apartment is very nicely decorated, in a great location, and was very clean. The whole process was very easy and the staff at The Luxe residences were very accommodating and helpful. Kristoffer was a great host - very responsive and even allowed us a late check-out at no addi…
Response from Kristoffer:
Hi Karla! Thank you for the feedback. We highly appreciate your comments as this will help us better understand our guests' preference. An uncomfortable mattress can definitely cause a sleepless night. We currently have a firm spring mattress in place for most of our beds as recent studies by orthpedic doctors show that firmer mattress can relieve and reduce back pain. We actually have medium foam mattresses readily available to our guests who prefer a softer mattress and we regret that we were not able to disclose this option to you during your stay in our apartment. We recently purchased more medium foam mattresses as we realized more guests prefer softer mattress. We apologize we were not able to inform you properly that we have a medium foam mattress available as an option and we hope to get your feedback on the medium foam mattress on your next chance to stay with us.
The pictures in the listing is very accurate. The location is fantastic, this part of BGC is way better than the ones closer to Market Market. The area around Burgos Circle and the Mind Museum has less traffic noise. This place is within walking distance of High Street and there …
I enjoy travelling, watching movies and trying different resturants. I would like to welcome people to our apartments in Bonifacio Global City. Our apartments are all centrally located beside all the commercial establishments and must see places in the area: Cenral Square, Bon…
Response rate: 100%
Response time: within an hour
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