We are sorry Nana that did not meet your expectation however all of your suggestion and complains are unrealistic.
1. I am very very sure taxi one can find at airport does not take you for 700 rupees US$7 at mid night its around $11 if you are hard bargainer. As far as far as I know, westerner tourists have not this bargaining practice at home & may not bother to discuses with taxies after long flight so that I offer airport pick up for US$ 13 night arrival & US$10 for day arrival which makes your arrival smoother. As Kathmandu has very few street signs, taxi driver can driver you around which add your cost, our driver knows our house so, they drive straight to home so, he takes US$2 more than normal taxi also they have to wait at the airport as passport control & luggage pick up can take longer then expected.
BUT NANA PAID ME 700 (7$)NOT 13$ FINALLY, POOR DRIVER WAITED 2 HOURS AS NANA WAS SLOW TO COME OUT FROM AIRPORT SO I GAVE HIM 600 (6$) FROM MY POCKET.
2. I did not understand Nana about No.2 complain do not book this place for night arrival but host does not mind night arrival guest and offers a driver to pick up from airport. And My nephew or someone from house meets on the main street and walk to your room, we offer free tea, coffee or water on arrival and also can book traditional nepali set meal in advance with US$3, we explains how things works at home and around the accommodation. I ( Dil) is always available for expertise advises about how to travel in Nepal.
3. Its clear on my listing that this room is on first floor but not touching the ground as it has store room under the room. Nana should have read this before she booked and she did not tell me anything till her 6th night so, on day 7 she wanted to leave earlier so, I accepted her to alter her booking and gave her refund of her rest of 2 nights according to refund policy set on airbnb. My other guests from 2nd floor were a bit noisy one night and as soon as i knew that I requested them to be more quieter , they apologize and were quiet after that and one of my guests forgot her gate key inside her room so, she knocked Nana's window to ask a favor to open the gate so if this is also bothering Nana is not social and should not go to people's home to stay, should go to expensive hotels where everything may work like a magic.
4. When our smile, kindness are not suitable for nana, I should behave like she did to us, when she refused to pay me for pick up, she mentioned me that she has friend in kathmandu who told her taxi price should not be more than 700 but Nana should have asked her friend before she booked her taxi with us or her friend should have told her before. I am not happy that nana compares me with tourist sellers on Thamel streets which is not different tourist shops all over the world.
Anyway, Thank you nana for your advises, we all are learning day by day.