I am very disappointed to read this, you never once mentioned this location was too far for you when you were staying here. You smiled every morning and said everything was great. The day you said you might leave, you looked me in the eye and said I just want to go to another island.
I have many guests who do not ride scooters and LOVE the location, there are a dozen restaurants, a dozen shops, 6 galleries, 2 museums and a yoga shala within a 10 min walk. Then there are twice this many within a 20 minute walk, 10 minutes more and your in the center of Ubud.
My staff provides transportation when someone doesn't feel like walking.
You were never mislead, I take offense to this, my location descriptions are very accurate.
On top of this, when you told me you wanted to go to the islands close by, I even offered you an exception to our cancellation policy and offered some of your money back!
I'm really surprised to learn of this on a review, it's not really nice for you to wait until now to bring this up but it's even worse to say you were mislead and then forget to mention I offered you a partial refund when I thought you just wanted to travel more.
Geeze, I hope you'll be more straightforward with your next host.