Dear guest, things would be better written, maybe if you and your friends you had respected, as there has been explained at check in, not to throw toilet paper in the toilet, the toilet would not clogged. if this is a Sunday success since we were not in the building, it does not mean that no one provided to help you. Why forget to say they were three check made for you and your guests ??? why have you woken up at 5 in the morning because you were without keys and could not enter the house, they were delivered 3 full decks of keys ... and they two full and one with no door keys were returned. The many visitors we receive at Casa Felicidad they all say all liked the house cleaning service, how come only to you has seemed otherwise ??
Just because we asked you to leave the apartment at 10 (something clearly written in all of Airbnb rules), in order to clean for the next guest, you're angry. But in truth there is very much wanted more than usual to clean your apartment, as left in filthy conditions. We regret that the people who have so little respect for other people's things you permettino d judge in a so incorrect work "harder" than others.