In his report Kevin mixes kind words with cutting. The kind ones are appreciated, the cutting should have been discussed with us when he was here. Some misunderstandings with Kevin could have been prevented easily. I asked him four times (first through AirBnB and the fourth the day before his arrival to his cell phone) to tell me about his friend.
Kevin failed to reply to this request. I did not report it because when he arrived he apologized for not telling us about his friend. We have one sleeping space on a single sofa bed in the study and two sleeping spaces on a double sofa bed in the music room. That AIRBnB has had to list this as “two beds” was a source of the current misunderstanding. AirBnB needs to improve their bed allocation information to distinguish clearly between single and double beds.
To fight smells in the bath room we have both a natural air freshener and a box of matches. We assume that guests know that if someone has left a smell that is disturbing to light one match and then blow it out to clear the air.
Kevin and friend non-staying for two nights — they told us it was, first, because they were in Greenfield and decided to stay with friends instead of driving back late (alcohol consumption, lateness of the hour? Or?).
They left early on Monday afternoon because of the threatening snowstorm, and they wished to avoid it. This is all they communicated to us.
One reason we have continued as SuperHosts is because our guests have been interested in us and in talking to us, asking questions about our experiences, and so on. This was not on Kevin and his friend’s agenda as they seemed to prefer to do all the talking and then move on.