Entire home/apt
16 Guests
4 Bedrooms
8 Beds
$250
Per Night
Per Month
Subtotal Total
Add a profile photo to Instant Book this listing.

This property is unavailable.

View Other Listings
Report this listing
You have reported this listing. Undo?
This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Edit Summary

With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

Contact Host

Big Beautiful Best!Jazz Fest 3 blks
Verified Photo

The Space
Property type: House
Bedrooms: 4
Bathrooms: 2
Beds: 8
Check In: 4:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $50 / night after 4 guests
Cleaning Fee: $150
Security Deposit: $200
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
Big Beautiful Best!Jazz Fest 3 blks
Verified Photo

54 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

March 2015

March 2015
Nola
Response from Nola:

Christa's group of 16 seemed like very nice people! I'm really glad they enjoyed the house and my suggestions about things to do in New Orleans. I would like to clarify and respond to some of Christa's comments. First, in our pre booking and pre arrival communications I made it very clear that March was a very intense month for us and the entire City.That we were booked back to back and I was considering not booking Christa as I was concerned even then about pulling off the turnarounds for this enormous 2500 sq.ft house. Christa said she understood and really wanted to book - so we did. Before arrival day she requested an early check in !?? I explained again how difficult that would be and she seemed disappointed. Being ready on time and being really really clean is of paramount importance to me. This depends a lot on if the previous guests left on time ( check out 11am) and what condition they left the house. In preparation for this busy time WE DID HIRE HELP. On the day of Christa's arrival the previous guests left late, the help did not show up AND the washer/dryer broke in mid afternoon causing me to haul all the laundry to the laundromat. Not making excuses - just stating the facts. it was a very hard day and I did the very best I could. I called Christa, apologized and let her know I was running behind. When they arrived at 6pm I was about 80% complete - 11 beds needed to be made and the kitchen needed a final go over. I did the kitchen while having a great chat with some of the ladies. The group left to go to out around 7pm and said they would be back around 11pm. I went to greet other guests and when I returned a young man , slightly tipsy, was sitting on the porch with a 6pack. He turned out to be with Christa's group and he had no way to get in the house. I let him in and as I was making the beds HE OFFERED TO HELP, HE DID NOT "HAVE TO" DO IT. BUT HE WAS A VERY NICE GUY AND REALLY WANTED TO HELP, so he blew up 2 airbeds. I made the other beds and was done as everyone else returned to the house. I was NOT "there until midnight trying to finish cleaning"......
Over the next 2 days, though I was very busy, I encountered various members of Christa's large group who all had questions and I took time to answer them. I tried to accommodate the cigar smoking lady even though other guests complained.. I brought extra towels, I bought and delivered hot donuts. On Sunday, Christa's departure day, checkout was 11am. In our prebooking communication I expressed clearly to her that we had incoming guests that afternoon and a condition of the booking would be to leave promptly at 11am. On Sunday, Christa's departure day, she asked if 5 of their group could leave their luggage in the house until 5pm so they could go explore and catch their later flight. I explained to her how difficult that would be as I was very tightly scheduled to prepare for the next guests. In an effort to accommodate her, we agreed the luggage would be left on the condition that all 5 guests would return at the same time, no later or earlier than 5:00 pm. At 1:40pm Christa called and said one of the guests "forgot" her flight was earlier and she needed to pickup her luggage at 2:00pm instead of 5:00pm as agreed. This was a very stressful request as I was doing laundry off site. There was no way around it, as the guest could not miss their flight - so I paid a person to watch the laundry and jetted over to the house, met the guest , got their luggage, etc. etc. When I got back to the laundromat, the person I paid was gone and there were no more empty machines, so I had to wait, pushing me further behind. A while later Christa texted me and said they would be back at the house between 5 - 5:15pm. I called and reminded her the agreement was 5:00pm and 5:15 would not work. She seemed miffed. But they came at 5:00. I raced over from the laundromat to open the door at 4:50pm. The terrible irony of this is in accommodating Christa's last minute request and then her not keeping to the agreement, the day got blown and I was not ready for the next guests when they arrived, they were not happy and I was very embarrassed. I bought dinner for that group to help mitigate things. The domino effect!.... It's a difficult position to be in when guests want things like early check in, late check out, dropping luggage early, leaving luggage after check out, etc - if you say no then they get mad, annoyed, leave a weird review, etc. if you say yes, then you risk boxing your self into the "accommodating" corner. I have not yet mastered the art of saying NO without fearing or getting the negative repercussions. As far as Christa's "if the host stops trying to do everything herself and hires some help".... believe me I have no desire to "do everything myself"! .....reliable,capable help is very hard to find even if well paid. I cannot control what others do, but faced with the challenges of that weekend, I rose up, powered through and worked my butt off to take care of and accommodate all guests.
As far as the taxi situation - Christa is correct in saying it is a problem all over New Orleans - currently the taxi industry is fighting Uber and other car sharing services while they themselves do not offer good reliable service across the City. This reflects poorly on the City for visitors and locals. With large groups going short distances ( from us to French Quarter) some taxis will not do it. We have reported this to the City and to help our guests we offer various cab numbers and apps and have been know to give guests rides ourselves.

March 2015

March 2015

March 2015

February 2015

February 2015

This host has 201 reviews for other properties.

View Other Reviews

About the Host, Nola

Nola
New Orleans, Louisiana, United States
Member since April 2012
Response rate: 56% (past 30 days)
Response time: within a day

Trust
  • Nola

Similar Listings