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"Il noce" Masseria Sant'Elia

Vincenzina User Profile
Vincenzina

"Il noce" Masseria Sant'Elia

4 guests
1 bedroom
4 beds
1 bath
4 guests
1 bedroom
4 beds
1 bath
HOME HIGHLIGHTS
PoolThis is one of few homes in this area that has this feature.

Il noce is a studio for 4 persons, composed of: living room with sofa bed and kitchenette, mezzanine with a double bed, bathroom with shower. It also has a terrace with table, chairs and umbrella for outdoor meals.
The apartment is located in a garden with swimming pool and parking.
It is situated at 1 km from the center of Ragusa

Amenities

Air conditioning
Cable TV
Essentials
Heating
Iron
Laptop friendly workspace

Sleeping arrangements

Bedroom 1
1 queen bed
Common spaces
1 sofa bed

House Rules

Check-in time is 4PM - 8PM
Check out by 11AM

Availability

9 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Ji User Profile
Ji
February 2018
Giordano (a friend of host) is very helpful during check-in: he's warm, welcoming, quick check-in. However, there is a terrible experience finding the home. We arrive Ragusa at 3pm. When we get to airbnb app, there is a link to the address 'Get direction' and it takes us to a hil…
Vincenzina User Profile
Response from Vincenzina:
Dear Ji Lee, I am very sorry for your bad experience. However, let me reply one by one to your complaints, as I take very seriously the activity I have been running for 10 years. 1) The address of our structure is the same of the address given in Airbnb. 2) You called me many times and I tried to give you directions, but as you seemed not to understand my directions, I therefore told you that I would ask Giordano (our receptionist) to call you in order to pick you up from wherever you where (in the middle of nowhere). Just to be clear: I never hang up, for some reason we were cut off many times. Then I discovered that there was a problem with your telephone and I gave Giordano the cell phone number of the guy you did stop in the street (the one who also called me on your behalf), and Giordano could eventually talk to you and could pick you up. 3) The signage of our structure (which is Masseria Sant'Elia) is in the street (strada provinciale 9) and at the entrance of our property. We cannot put our signage allover in Ragusa. 4) For obvious reasons, the swimming pool is closed on 23 February as it is the winter season in Italy and it is cold even in Sicily. 5) You may have read in Airbnb that we rent apartments and not rooms. That we do not have a restaurant. And that we only provide bed linen,towels and welcome bath kit 6) I just would like to remind you that you booked for one night only and that the check out is at 11.00hrs . Is this early? This is written in Airbnb, by the way. 7) For cold and rainy weather, I am very sorry but this is not our fault.
February 2018
Astrid User Profile
Astrid
November 2016
The host canceled this reservation 273 days before arrival. This is an automated posting.
Menno & Wendy User Profile
Menno & Wendy
August 2016
La Masseria Sant'Elia is a nice place to stay. It's well situated for visiting cities (such as Ragusa, Modica and Syracusa) as well as the beach. The site was immaculately kept and our host - Giordano - was incredibly helpful.
Yoann User Profile
Yoann
July 2018
Merci pour tout. Malgré notre retard vous avons été très bien reçu. Maison très agréable, magnifique piscine, jardin très bien entretenu. Giordano est vraiment très à l'écoute. Merci encore.
Stéphane User Profile
Stéphane
August 2017
Endroit de charme, excentré donc au calme et proche du centre, à peine 5mn en voiture. Piscine et espace vert de qualité. Giordano a l'accueil et au départ était plus que professionnel, très appréciable. Nous ne sommes restés qu'une nuit mais nous avons apprécié. Des familles sem…
Meritxell User Profile
Meritxell
August 2016
Experiencia extraordinaria. Todo perfecto. Giovanoti, quien se encarga de los apartamentos, es super amable y atento. Un lugar para volver. Gracias por todo Giovanoti.
Ramon User Profile
Ramon
August 2016
Pasamos 3 días estupendos en la Masseria Sant'Elia muy cercano a Ragusa y un punto perfecto para visitar otras ciudades como Modica y Noto. La Masseria tiene un cuidado jardín y una buena piscina donde poder refrescarse especialmente en días calurosos. Giordano fué muy atento en…

Hosted by Vincenzina

Rome, ItalyJoined in July 2013
Vincenzina User Profile
37 Reviews
100% sicilian .
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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