Warning to Other Hosts: DO NOT ACCEPT ANY RESERVATIONS INCLUDING THEIR CHILD.
Now, to address your comments:
You found ONE bed bug. Dead.
I was Extremely surprised, as after another guest brought them in two months earlier, we shut down the room for a week, replaced the mattress, box spring, and all textiles, and paid over $1000 for a series of treatments. We had found exactly One since treatment, while vacuuming, which was Dead. We have not seen any since, and have had an extra treatment to make sure.
You Did, indeed, receive your FULL refund. I refunded my payout amount immediately, and told you that it might take AirBnB several days to refund the taxes and fees, which is exactly what happened.
The key was a simple mixup with my turnover guy, which sometimes happens, and for which I apologize. And you were in the house within half an hour. Thank you for your complete lack of understanding, and very slanted review.
On top of all of that, I had the pleasure of putting up with your obnoxious child, as did our other guests, whom I am shocked did not demand a refund, as I don't know how they got a wink of sleep.
I would not accept a reservation including your child Under Any Circumstances, as he is a holy terror, whom you neither discipline nor appear to accept any responsibility for.
From the moment you entered my house, he was hooting, hollering, and running around, which did not appear to abate all night long. In the morning as you packed to leave, he planted himself in one corner of the living room and spent an hour and a half screeching at the top of his lungs, which you apparently did not feel motivated to interrupt, despite the fact that there were other people still sleeping.
In years of doing this, your family takes the prize for most obnoxious guests. Congratulations.